[davewear]

There I was all smug about how my uconnect was working just fine… then out of the blue CarPlay stopped working, connecting, connecting……. Reset and everything came back, after waiting a bit. So ya. It might be a bit buggy 🤣

 

[DDC]

There I was all smug about how my uconnect was working just fine… then out of the blue CarPlay stopped working, connecting, connecting……. Reset and everything came back, after waiting a bit. So ya. It might be a bit buggy 🤣

I'm not even trying to use Android Auto. everything works fine without AA so I'm not going to introduce an extra layer that could screw up.

 

[shadash]

2014 Citadel with Tech Package (have owned since 2016)

Overall Uconnect has been 8/10. Mine is older so no features like carplay. Most of the time it's really nice. Every once in a while it mixes up stereo presets and seat presets. When this happens we have to wait a little while + restart the car. Then everything is back to the way it should be.

On long trips we used to call Dodge fron the car + have them enable Wifi for a month. Not sure if this is still supported. Not a but deal we can share wifi from our phones if needed.

As others have stated previously Dodge Durango is just an awesome looking car + with AWD + a V8 it's an amazing performer as well.

 

[SALEEN032]

2014 Citadel with Tech Package (have owned since 2016)

Overall Uconnect has been 8/10. Mine is older so no features like carplay. Most of the time it's really nice. Every once in a while it mixes up stereo presets and seat presets. When this happens we have to wait a little while + restart the car. Then everything is back to the way it should be.

On long trips we used to call Dodge fron the car + have them enable Wifi for a month. Not sure if this is still supported. Not a but deal we can share wifi from our phones if needed.

As others have stated previously Dodge Durango is just an awesome looking car + with AWD + a V8 it's an amazing performer as well.

You have an older version of Uconnect. This thread is mainly about all the issues with the new for 2021 Uconnect 5 10.1 system, which has had many problems/glitches/issues since it was released....

 

[shadash]

You have an older version of Uconnect. This thread is mainly about all the issues with the new for 2021 Uconnect 5 10.1 system, which has had many problems/glitches/issues since it was released....

Ahh... Didnt realize there was that big of a difference.

I do software so I get it. Features = Complexity = Stability issues.

 

[S8ER01Z]

Ahh... Didnt realize there was that big of a difference.

I do software so I get it. Features = Complexity = Stability issues.

The 2021+ got a new Android based version that’s been a train wreck. I wish I had the previous version honestly, I just want the crap to work without rebooting it.

 

[dalcarls]

After getting a “UConnect box requires service” message, I did a factory reset. Then took a road trip.

As before, multiple wireless CarPlay dropouts, the first starting after maybe 1.5 hours of continuous use, followed by others after 30isb minutes.

It’s almost like it tolerates errors up to a point, then gives up, trying again, then gives up again.

Know the feeling.

Wonder what Ms. Palmer and Mr. Galante think of their product.

 

[S8ER01Z]

After getting a “UConnect box requires service” message, I did a factory reset. Then took a road trip.

As before, multiple wireless CarPlay dropouts, the first starting after maybe 1.5 hours of continuous use, followed by others after 30isb minutes.

It’s almost like it tolerates errors up to a point, then gives up, trying again, then gives up again.

Know the feeling.

Wonder what Ms. Palmer and Mr. Galante think of their product.

FYI that error was a mandatory telematics module replacement for me. There is an update available for jeep but not dodge vehicles apparently. I get mine replaced this week so I might finally be done with WiFi and Uconnect errors.

 

[dalcarls]

And now a message from my wife that she started the truck, and the screen stayed black. Shut it off, started it again, still black.

Seriously?!?

@DodgeCares: what’s the latest? It’s been over a year with this nonsense.

 

[MrTickle608]

And now a message from my wife that she started the truck, and the screen stayed black. Shut it off, started it again, still black.

Seriously?!?

@DodgeCares: what’s the latest? It’s been over a year with this nonsense.

Just picked up my 22 tonight. Get home have supper go out after command start hop in and press start screen doesn't light up, tried getting out locking, leaving it for a bit then without command start nothing. Press the power button and after a few seconds it lights up. Not sure if this is a setting somewhere or not. See if it's doing it in the am if so back to the dealership urgh

 

[Vice-White]

I just called Sirius Guardian and like others, gave them some crap about how bad the system has been.
Uconnect app broken 1st 4 months,
Weather working for a total of 4 months in the year
Send and Go never worked
Vehicle health report broken from 2nd month on.

I got a 6 month promotion for the full service for $60 ($10/mo)
With a smile I said, this is your last chance otherwise I will not renew.
The associate who sounded like I woke her up was, Oh OK no problem.
So if you renew, push for the 6 month promo!

 

[shadash]

I just called Sirius Guardian and like others, gave them some crap about how bad the system has been.
Uconnect app broken 1st 4 months,
Weather working for a total of 4 months in the year
Send and Go never worked
Vehicle health report broken from 2nd month on.

I got a 6 month promotion for the full service for $60 ($10/mo)
With a smile I said, this is your last chance otherwise I will not renew.
The associate who sounded like I woke her up was, Oh OK no problem.
So if you renew, push for the 6 month promo!

The "Full Service" will likely function better than what you had before.

This is because it's hard to track back problems on cut down versions of software.

Developers code on "full Service" versions of the software. This is why if there's an issue they'll catch it in the "Full Service " version first.

 

[Vice-White]

The "Full Service" will likely function better than what you had before.

This is because it's hard to track back problems on cut down versions of software.

Developers code on "full Service" versions of the software. This is why if there's an issue they'll catch it in the "Full Service " version first.

The Durango comes with full service SG but only the 1st year.
Uconect programmers suck beyond belief so there is nothing to see/hear/know about what they do.
My Uconnect still says No FLIES in the Dash when playing off the USB. No rhyme or reason it shows this as it is truly random.
The USB has FILES and is playing them but Uconnect thinks there are no FLIES.
Well maybe I normally smell so the days I don't is when it pops up NO FLIES 🤣😂

 

[Vice-White]

Guess what, did the weather work yesterday?

 

[WildSioux]

Your dealer assumes that 17.89 is the latest up to date version. They are most likely unable to update it to 17.99 manually. Because it’s only OTA update once you have a platform of 17.89.

I finally remembered to take a picture of my software version in our 21 SRT.

Unless I looked in the wrong place for this version. Mine doesn't even look like it's close to this 17.89 or 17.99 version.

 

[Vice-White]

You are in the right place. I suspect your Durango was built in 2020 as there are a few others that have FCA-MY21.R14B.61-PROD and their Durangos were also built in 2020.
Mine was built January 2021 and had the 17.xxx version which I then went to 17.89 to get OTA updates and a week or so later it went to 17.99 whereis sits now.

 

[dalcarls]

Just now, started it up, “UConnect box requires service”

I don’t even know what to say.

 

[WildSioux]

Nope it was built April 2021. From the date I gave the deposit and the dealer placed the order. It was exactly two weeks to drop off. The dealer called and we were both shocked. I immediately thought what is wrong with it. I did a careful inspection and found a few things. But the biggest issue was I found a ripple in the paint that actually was all the way in the metal.

That set off about 5 months of trips to the dealer to get it fixed (painting 3 panels}, new damage from this work, calls to Dodge and SRT. I was not happy being our first factory ordered vehicle. Knowing what I know now I would have refused the vehicle.

 

[DDRTLVR]

I too received my 21 DD RT in April of 2021 and I have this exact system as well and debating on updating it. No recalls shown, never received anything in the mail and I've called and they said nothing is shown for my vehicle as well. System works alright for the most part but I do only have 1 profile, and once in a while weather doesn't work, I use android auto sometimes, doesn't seem to be a problem... I'm debating if I want to do the update or not... Anyone update and they are happy with it??

 

[PilsNer]

Yup, April build as well and not part of the update. I'm gonna go in for a different recall and bring a bunch of videos and photo that I've taken over the months with issues. Hopefully they either update or replace the system. It's sad that they will prob do the ladder.