Thank you so much for this!!! DodgeCares never responded and the dodge dealership tried 2 times and failed to update my DDHC radio. They ordered a new radio which should be here who knows if it will ever get here “soon”. I downloaded the file you provided, tossed on a USB drive and had no issues updating it myself. You’re the real MVP here!!!!
I really like my dealership (the people who work there have all been amazing) but Dodge/Uconnect support on this issue have been MIA. I get it’s the holidays but weeks have gone by now without replies or a response. Had to reboot my radio twice yesterday on R17.89.. at least the old version was stable it just lacked profiles.
If it helps I used this file on my 2021 Durango Hellcat. It’s very poor quality but it looks like you are on 17.73 so it might be an upgrade over that. The R14 release mine came with was more stable just lacking features.
On 17.89 I have yet to get an over the air update and I am now rebooting my radio several times a day to get CarPlay and other functions to work. I am going to get the radio replaced to see if it helps but I had very few stability issues on the original software (from June until mid December I rebooted the radio maybe twice, after the update in mid December I’m easily in the 30 reboots range.)
Yeah the dealer ordered me a radio (all their idea) which is here now. Trying to get it scheduled this week.
Thanks, scheduled for this Thursday (the 6th) so I will update once it’s done.
Honestly this entire thing is leaving a horrible taste in my mouth. I was considering picking up a RedEye to park next to the Durango Hellcat but I may take a look at some other stuff now. DodgeCares seems to be MIA and the Uconnect team seems entirely clueless on this disaster. I guess we should all feel lucky we are getting any updates at all.
Same.. the entire experience will rely on the entertainment system. Since the power train is the same thing that every other car will be offering the UI/infotainment stuff has to be better than everyone else.
The only time I had a black screen I would still see pop ups when I turned the heat off/on so I hit the radio power button and it turned on. :/
from what I’ve been told by Uconnect no. Dodge can use the cellular modem without us having a hotspot data plan configured. I think it has something to do with the Uconnect service plan so if your outside of the initial Uconnect subscription and not paying for it I probably wouldn’t expect any future updates but since we are all new vehicles we all should have the Uconnect subscription active. If anyone knows different please correct me.
Same nonsense I have, radio replaced. Update to 17.89 but still get the error every time I start the car. I also noticed the Uconnect reports don’t update in my app anymore (2+ months ago was last update)
No suggestions on my end, I have to make another appointment with the dealership to see if they can fix the WiFi issue 😞
This is what people should be paying attention to with this EV future. If dodge can’t manage software they are going to absolutely fail in an environment where the software takes center stage.
