YEP!! Now it's my fault, they can't flash it back??!!

 

No way! Tell us what happened!

 

I was reading about that code and it sounds like it gets set in the BCM? So if the PCM was ever touched/removed, etc it can trigger and they can’t (or claim they can’t) remove the code. It’s a black mark and voids all warranty 😬

 

So did op buy this new? If not it obviously has been tuned. If so, it still obviously has been tuned. That code does not magically appear. Or, it is because the idiot technician flashed the wrong sw.

 

So when the code appears that your PCM has an aftermarket tune, it converts an SRT cluster into an RT cluster? Wow, maybe if I put a tune in my RT it will turn my cluster into an SRT cluster

 

lmao, I bought it new. And by the way, apparently if you remove the pcm and then plug it back in it can cause the code. If the pcm is locked, and as the same serial number how can it be tuned? My car lost all power, engine light came on, battery light came on, the car literally shorted and I was dead in the middle lane at night, lights off for 10-15 seconds. Maybe this cause the code? Apparently not since it happen at 5k miles. Maybe they installed my exhaust got a code, cleared and caused the P1400 code? Also this only became an issue after they fucked up and can't fix it. I cant flash it back because of this code, but you did it with the same code 2 days ago? Now i'm wondering if they just stole my cluster put an RT one, and are using the code as an excuse. Read somewhere that the tech at the factory flashed the car last minute and the car was sold brand new with the code. So if this code is on it mean my pcm was tuned? Where's the proof? Vztech do you work for dodge? lol

 

What's so funny. We are trying to help. And that code DOES NOT magically appear. Not saying you did it, but its definitely there for a reason.

 

P1400 gets set and the tech should follow the proper procedure veryifying the part numbers of the PCM and the firmware version. if it checks out the PCM should be replaced under warranty.
Who the hell knows what happens when you have voltages bouncing like mad when you were losing your ground. Unused positive wiring can backfeed towards a ground and cause all kinds of nasty stuff. You bought it from that dealer so they should assist you and not play blaming games as they could easily prove you messed with it or not.

 

The problem here, is the dealership will not get payment from Dodge with this code. What they should be doing though is helping the owner with dodge, instead of just passing the buck. Unfortunately the dealership is assuming it's tuned because of the aftermarket exhaust. Another big no no on the dealership part.

 

New fun!

Wife put it in reverse the other day, and instead of the backup camera, it displayed a message to the effect of “camera not in position”.

Neat

Last night, sitting in park, engine running, I pushed on the passenger side map light, and it was fluttering ever-so-slightly.

There’s gotta be a power-related situation linking a bunch of issues. This, after our PMU (?) was replaced to fix the dead A/C.

 

:sad trombone:

 

According to other posts I've read, supposedly the center console and the cup holders are dead zones for the key FOB and have also been known to somehow drain the FOB battery.

 

Try a new battery in the fob.

 

Been there, done that. First thing I tried when it started happening many months ago.

 

I think there is a re-flash of the car's security module/system for this issue.

 

I need to check the paperwork from the last visit, where I had them check this (among all the other Uconnect issues). I recall a “software update” and “factory reset” were performed.

Even though it was running the latest version and I’d reset it.

But, I get it - they don’t know if the owner’s competent.

 

What are the chances of putting a 2023 radio in a 2021 since they will likely get software updates and we appear to be already SOL.

 

Why do you think 2023 will be different from 2022 and 2021?
Dodge will release the 2023 with updated software that we will have before the new cars ship
(yeah I know, wishful thinking as the guy from Uconnect has ghosted me and that says, we are SOL)

 

I have a 2022 RT TNG and I think the cellular system is not working. None of the commands work with the uconnect app, vehicle location doesn't work. Last time location worked was July of this year (2022). I select activate subscriptions and it keeps saying no network available. I select assist, the links come up for sirius Guardian so I select that and it just goes to a loading screen and stays there. It's been at the dealership for 3 weeks, they have created a Star Case on it, and they still have no clue what to do with it. You would think that @DodgeCares would see all of this and the engineering department would get a new software or hardware update on this ASAP. My dealer says they have 3 other vehicles there with the same issue.
I've owned it for a month and a half and only been able to drive it for a week.
Damn it!!!

 

It’s almost guaranteed that the software is outsourced for this. We are lucky it works at all.

 

Take it back, get a refund on your useless subscription, and enjoy listening to your radio.

 

New Update. late 2nd QT 2023 for a firmware update for MY2021.

 

DECEMBER... 🤣

 

What a joke. Wtf.

 

You're not kidding.

 

I distinctly remember them playing up constant updates over the air for the Uconnect5 system on the 2021's...

 

Uconnect App issues will never get fixed either. According to Uconnect, it is dependent on an update for the 10.1 system. But according to the Uconnect programming guy, it has no bearing on the infotainment system. Who to believe? LOL

 

Uconnect App issues will never get fixed either. According to Uconnect, it is dependent on an update for the 10.1 system. But accrording to the Uconnect programming guy, it has no bearing on the infotainment system. Who to believe? LOL

So the uconnect box pop-up issue there is no current fix? Someone on here mentioned connecting it to wifi for some kind of connection (not even sure if it is an actual update) solved it for them. Like the box just needed to be hooked up to WiFi then it could communicate.

I am already having the water leaking in the racetrack light. Started to look like that section is getting dimmer...

I booked an appointment at the Dodge dealer for when they would have a complimentary service rental vehicle - which is Janury 6th lol. So i booked it and said I am bringing is in for the uconnect error message and i have all three TSB for them printed out that they can use to fix. I printed out the safety recall of the look spolier and will give that to them as well, then I let them know the racetrack light was leaking water and that this is a known manufacturer defect due to the break down of the gasket (he made a sigh sound like they get these coming in a lot). And last thing was the medium setting for the heat not working when you put it directly on second setting from cold.


the way it was worded in the email:

"1st issue:

Rear Spoiler loose (gap on one side) - FCA safety recall issued

I have attached the NHTSA 21V-842 Safety Recall Y73 for the covered safety recall of this issue.


2nd issue:

Message on Uconnect 5 “Uconnect Box requires service. Please visit an authorized dealer”. There are 3 related STAR TSBs for this - attached as PDFs to this email. Here is a photo of the screen, sometimes the message pops up a couple times in a drive and sometimes several.

[Screenshot 2022-11-21 at 5.20.08 PM.png]


3rd issue:
Medium setting on heated seats doesn’t work if you go straight to the 2nd setting without going to 1(low) or 3 (high). This is a known issue on the Dodge Durango forums.


4th issue:
Racetrack rear LED center light is leaking water. There is standing water in it. This is a known issue as well, as the gasket breaks down behind the light and lets water into the light and eventually causes the LEDs to go out. Here are four pictures, 2 with LED light off, and 2 with LED light on, showing the water accumulation:

[Screenshot 2022-11-21 at 5.43.40 PM.png][Screenshot 2022-11-21 at 5.43.49 PM.png]

[Screenshot 2022-11-21 at 5.44.56 PM.png][Screenshot 2022-11-21 at 5.45.16 PM.png]"

 

I’ve been to the dealer twice this week.. have to go back again to figure out what the clunk in when backing into my driveway (another broken wheel hub? Shock?). They can’t do anything about the Uconnect issues so I just keep logging them. Dealership is doing everything they can here but it’s getting old.

 

Yeah.


I have a small vibrating when I step on the brake.

 

Just got another “Camera not in position” message when putting it into reverse.

Anyone else had this?

I really don’t want to deal with wasting an hour drive to/from the dealer, being without it for another day, only to have them say “sorry, nothing we can do on our end”, then another hour to/from the dealer, if it’s something that I just need to wait for the next update (whenever that lands, if ever) to (not) fix.

 

Just got another “Camera not in position” message when putting it into reverse.

Anyone else had this?

I have had it twice in a year and a half, never really been an issue other than getting the stupid message, camera works fine as far as I can tell.

 

Did not know the following until yesterday:

Only the Citadel, R/T, SRT/HC models have 3 temp settings for the front seats.
All GT Plus models only have 2 heat setting even with the 10.1" screen.
Now it makes sense.

A. Many many many many more Non CItadel V6 Duangos on the market with the now obvious no issue with seat heat settings.
B. Dodge (my opinion) knowingly (for unknown or speculative reasons) sold 2021 Durangos with a broken feature.

I wonder how many other car companies are selling their vehicles with broken features like Dodge does?

 

I am not following what you mean... can you explain? I have a '21 GT+ V6 and with 10.1 and it has 1-2-3 button settings for the heated seats (only 1 and 3 work). Doesn't make sense to me that they gave me a button that they don't intend to work? I must be missunderstanding your post. Also, is Dodge telling you this or did you read it somewhere else? Just curious... appreciate all the good info you supply to the rest of us in this sad thread

 

New one this morning.

Listening to FM, then, all of a sudden, it switched to SiriusXM (the default station, not even one we listen to). Zero driver input. It just switched.

@DodgeCares this is unacceptable. We are over a year and a half without a properly functioning infotainment system. We did our part and paid, when do we receive the product we were sold?

 

I've been getting ads for SIriusXM as system-level modal pop-ups every time I start the Durango for over a week now. It says listen free thru 12/5. I'm hoping this sh*t stops after today.

 

This has happened a couple of times to me over the past 1.5 years. It stopped as quickly as it started. Seems Sirius forgets you are subscribed.
Who runs Uconnect? I mean do we know the executive in charge of Uconnect? He or She needs to either step down get this shit fixed.
I am not looking forward to Wednesday when I bring all my issues to Dodge.

1. Medium heat setting does not function. it is going to be fun talking to the service writer.
2. Brakes pulsate. Dodge will see, so sorry, too bad, your out of 12/12k warranty
3. Tires shimmy at 60+ MPH. Dodge will say, so sorry, too bad, yoiur out of 12/12k warranty
4. Not wasting time on asking for an update to firmware. This issue is DEAD as far as I am concerned.

I have 10k on this truck so I guess I will need new out of pocket brake pads and rotors.

 

I'm not actually subscribed. I can't stand Sirius/XM. I have zero interest paying for "radio" stations which don't work in tunnels or rain storms, and only play the same 4 songs over and over. No thanks. I'll just using my Spotify family account to play anything I want, when I want, with no ads whatsoever. I literally have no use for Sirius/XM at all.

 

I just pray my 2022 which is currently being built does not come to us with all these issues. This thread really wants me to re-think if I really want the DDSRT or not. If you had to do it all over again would you still buy the DD or would you pass?

 

With the latest version of Uconnect 17.99 or 17.98 I would buy the Durango again.
The wheel balancing and brake issues are (in my opinion) caused by my dealer.
The dealer had my fine silver wheels painted black (powder coated) and I would bet 1000 bucks that the wheels were not perfectly balanced and they over torqued the lug nuts.
For the hell of it, I tried to get the torque on the break away of a lug and it was 140lbs. WTF

 

I set off my alarm on my 21 and I got an email alert from Sirius guardian...

 

😂 slightly better than sending a letter through the mail I suppose. 😂