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Just got a call from my daughter, riding with my wife.

There is now NO AUDIO at all.

Changed sources from CarPlay to FM, AM, SiriusXM, nothing. Shut the truck off and started it up, nothing.

She then used CarPlay to give directions, and Siri actually came across the speakers. When she did, there was also audio playing in the background. As soon as Siri stopped talking, silence.

This would be unacceptable in a $16k vehicle. At >$50k, it’s idiotic.
 
Yes , but there’s a lot of time that the website said no updates available but there’s actually one. Since the next update for our uconnect 5 seems a big fella, maybe thats why they don’t release it OTA like the usually does, but with USB instead.
Just love the fact that the Uconnect website doesn't work worth a crap unless you're running Internet Explorer, despite actually popping up a window that says it's no longer supported. Neither Edge, Chrome, nor Firefox work either. Only IE seems to be able to fully navigate. That certainly doesn't give me much hope that they have any clue what they are doing with an ANDROID based system.
 
Just love the fact that the Uconnect website doesn't work worth a crap unless you're running Internet Explorer, despite actually popping up a window that says it's no longer supported. Neither Edge, Chrome, nor Firefox work either. Only IE seems to be able to fully navigate. That certainly doesn't give me much hope that they have any clue what they are doing with an ANDROID based system.
I’m less than thrilled that uConnect is built on an OS from a company whose business model could best be described as a large part of the “surveillance economy”.


Sent from my iPhone using Tapatalk Pro
 
As bad as the durango is, I have no complaints about uconnect. It always works on mine. Android auto on Galaxy S21ULTRA, has worked flawlessly through 2 2000 mile trips.
What is bad about the Durango besides the epic failure of Uconnect 5C and price LOL?
 
What is bad about the Durango besides the epic failure of Uconnect 5C and price LOL?
The horrible shifting transmission, horrible paint, loose and misaligned panels in interior. The recall that is needed for a major bolt missing for the side airbag, the nut, or bolt that is loose and rolling around in my passenger rear door. The list goes on.
 
The horrible shifting transmission, horrible paint, loose and misaligned panels in interior. The recall that is needed for a major bolt missing for the side airbag, the nut, or bolt that is loose and rolling around in my passenger rear door. The list goes on.
sounds like you bought a ford. i have none of those issues just annoying uconnect issues.
 
The horrible shifting transmission, horrible paint, loose and misaligned panels in interior. The recall that is needed for a major bolt missing for the side airbag, the nut, or bolt that is loose and rolling around in my passenger rear door. The list goes on.
Amazing your 10.1UC works perfect when no one else's does but your list of issues seems like you bought a Yugo. Suck it up, get rid of the Durango for a Chevy and be happy. I would if I had those issues.
 
Anyway, after shutting the truck completely off again, locking it, letting it sit for a while (likely not much of a factor), unlocking it, and starting it back up again, the FM tuner came on immediately, and audio was back.

I shut it down again, brought the phone to the truck, started it again, and the truck’s display was totally black. No Dodge/Alpine logo, nothing. After a few seconds, I pressed the power button on the volume knob a few times, the display then came to life, got the Dodge/Alpine logos, and it worked as it had been before this last issue.

Not confident it’s fine, as I’ve had a black display in the past (for quite a bit longer), but at least it’s up and running for now.
 
Discussion starter · #617 ·
Update from DodgeCares as of today. Still seems on schedule for the end of the month.

Good afternoon,

I appreciate your honesty and completely respect your decision to wait for an update. As for the next software update, it will be version R17.73 (for the Durango), and is on track for a projected release date by the end of June 2021. This update will be released as a Customer Satisfaction Notice (CSN), and customers will receive a USB to do the update themselves.

Let me know if you have any other questions that I can look into for you!

Have a great day,

Dodge Cares
 
Update from DodgeCares as of today. Still seems on schedule for the end of the month.

Good afternoon,

I appreciate your honesty and completely respect your decision to wait for an update. As for the next software update, it will be version R17.73 (for the Durango), and is on track for a projected release date by the end of June 2021. This update will be released as a Customer Satisfaction Notice (CSN), and customers will receive a USB to do the update themselves.

Let me know if you have any other questions that I can look into for you!

Have a great day,

Dodge Cares
That it’ll come on a USB stick to customers is nice.

Suggests it’s a big one, and not surprising, given the number of things folks have run into so far.
 
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