Just got my 2021 Durango a week ago and love it but am having issues with the radio. Is anyone have issues with their phone auto connecting? I have a Samsung Galaxy S10+ and am constantly having issues on startup. Sometimes the Bluetooth will connect but almost never with the wireless Android Auto connect on start without some sort of action on the phone. Honestly i am not sure if the issue is on the Uconnect side or the Samsung side.
Uconnect 5 issues
bmckeon73
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@trhorrigan --> Attached TSB
Thanks! Dealer showed us this yesterday, and they cannot get the message to appear. Once my wife connected to the car with her Samsung Galaxy Note 10 via bluetooth, voila, the message appears. She also had re-installed the Uconnect app on her phone. My phone does not have the app, but it did generate the message when trying to pair it (Samsung Galaxy S20 FE 5G). So far, the link seems to be something with the Samsung bluetooth connection. Going to try another test directly!
So, the latest test was turning on the "sync" on the phones Samsung account. Its a setting that has been known to cause problems with some devices not pairing correctly with the Samsung phone. It triggered my memory in that pairing the phone (S20 FE 5G) was clunky, and not seamless, and in that there never was a "pin number" displayed.
Walked out to the car during lunch to try the new setting. Bluetooth on the phone shut off, as I wanted to make sure I was able to see any and all screen activity during this process. The screen immediately displayed the message upon starting the car. The phone was not even connected, as blue tooth was shut off. Looking at the phones on the device manager, the radio was trying to connect to the phone. The phone status screen (bottom right corner) was flickering during this time. I am guessing it was due to the system not being able to connect.
After deleting the S20 FE 5G, and re-pairing it, a pin number showed up and the pairing was much smoother. So far, no more error, but we will see on the drive home tonight.
Walked out to the car during lunch to try the new setting. Bluetooth on the phone shut off, as I wanted to make sure I was able to see any and all screen activity during this process. The screen immediately displayed the message upon starting the car. The phone was not even connected, as blue tooth was shut off. Looking at the phones on the device manager, the radio was trying to connect to the phone. The phone status screen (bottom right corner) was flickering during this time. I am guessing it was due to the system not being able to connect.
After deleting the S20 FE 5G, and re-pairing it, a pin number showed up and the pairing was much smoother. So far, no more error, but we will see on the drive home tonight.
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