Hey all, this may have been answered previously but I can't seem to find it. I recently purchased a 2020 Durango rt and have not been able to get the passive entry to work. I've checked within the uconnect system and it is set up to allow for passive entry. I come here looking for tips and tricks to avoid a trip to the dealership!
Passive Entry Not Working? Any help appreciated.
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Theantwon
21 - 39 of 39 Posts
Yes, it has to be programmed to the car but if you can start the car with it then it's already programmed. The push button on the door handle was "removed"? You'll have to replace the handle too. Does the passive work on the passenger side?
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No the push start button was removed as per the dealership. The lock button on the handle is there and in tact.
The fob works great. It remote starts the car as well as key starts, locks and unlocks doors as well as opens rear hatch.
The fob works great. It remote starts the car as well as key starts, locks and unlocks doors as well as opens rear hatch.
Your dealer screwed you then. Why did they change the start button to a keyswitch? I didn't know that could even be done. They may have had a bad start module and not wanted to change it. The proximity handles should work if everything else on the fob works. Maybe the handles need to be replaced as I believe I've heard they were iffy on the early Gen 3s and a newer version could be installed.
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Well the dealership I got it from I'm sure did. The dodge dealership said it should have the push button. I'm goong to check the rest of the sensors in the doors and see if that's the issue. Could be the win module too. It's not that big of a deal. I'm going to be goong back to the push button start as well so it can all wait. I was just hoping to see if anyone had any other ideas.
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I just bought a 2020 a couple of weeks ago and the door handle wasn’t locking or unlocking the doors. I found this information here very useful. Thank you people for posting this. I took the cover off of the back floor board, found the wire was unplugged, plugged it in like it was supposed to be and BAM! It started working like it was supposed to. I think the official wire plugger inner wasn’t doing his/her job at the factory when this car was made!
I have the same issue. Just got a '12 Crew. I put in fresh batteries so I know the remote works. Lock/unlock and Remote Start works. Haven't tried the Power hatch on the fob yet. I have noticed when walking up to grab the handle it doesn't work, nor when I exit and press the button to lock no response. Gonna try the plug in the back to see if that fixes it.
I ended up getting it to work by connecting the plug in the back back in it's socket. Less than 5 minutes total
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Thank you to the person who posted pictures and explained how to fix! Last year my rear hatch button to open and close the hatch stopped working and I brought it to Dodge. They diagnosed the problem as the body control module not working. I didn't want to repair it as I didn't think they were right (which turned out that it was not) and my keyless entry stopped working after I left the dealership/ They blamed it on on needing a body control module. I found this thread and I fixed it! Thank you! Now I just need to fix the original problem.
Man. Google is something else! Just picked up my Durango from the dealer with warranty work and left with a different set of problems. One being the passive entry not working. Just popped off that panel and lo and behold, that connector was unplugged. When I bring it back up next week, I’ll be sure to let them know about.
I have a 21 Durango R/T and passive entry never worked since I got it used. Thanks for this tip about the connector under the plastic panel at the end of the tailgate. Mine was also unplugged. Don't know if the factory is not plugging these in or if the dealer is unplugging them for some reason and not plugging them back in. Really looking forward to using this feature now!
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13 Posts
I’m having the same issue Tizzy, did you figure this out?
Well, I’ll be danged. That was exactly it. 5 min in the parking lot. We just recently got this car, 2015 Durango Citadel. No one has worked on it yet. It was working, then intermittently, then stopped. My guess is it just works itself loose over time. I plugged it in and pushed in the little clip, do it should stay in place now.
My key FOB started giving me the low battery option so I replaced the batteries, nothing. Disconnected the negative battery terminal, nothing. Bought a new FOB and it worked for a week, then nothing. I tried this….still nothing!
Key FOB doesn’t unlock the doors or lock, grabbing the handle doesn’t work. What else can I try?
Key FOB doesn’t unlock the doors or lock, grabbing the handle doesn’t work. What else can I try?
You're not following my advice?
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763 Posts
We're sorry to hear of this. Should you choose to visit the dealer regarding this, feel free to send us a private message for assistance.
Diamond
Dodge Cares
Preciate the advice literally just picked up 2024 Durango and same issue passive entry not working, went to rear spot y’all described. Plug dangling, plugged up and all good. Thanks
Just picked up a 2022 RT with the same issue. Sure enough the connector in back was not connected. Issue solved! Thank you!
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