My firmware is the same as everyone else's... I posted it in the thread asking to see who has what version. My point is I can't tell if they work or not. I'm happy to mess around with mine and report back. Tell me what you would expect to be able to do with a different profile and I'll see what I can (or can't) do.

 

Just simply make a second profile and show us. We can't even do that.

 

Haven't been on in a while, figured it'll take a bit for the UConnect folks to get us a software patch or new release to fix the issues. Doesn't look like much has changed: interspersed involvement from UConnect reps with no real help or resolution, talk of a software update with no indication of when, misunderstanding between owners of what their system can or can't do (e.g. different seat and audio preferences tied to different key fobs is not the same as different profiles in UConnect), and growing frustration from the owners as more realize their 10.1" UConnect does behave very badly. Heavy sigh...

Sent from my S20 Ultra using Tapatalk

 

Still finding issues, see my next post. I need to keep the issues floating on top of this thread so Dodge does not forget us.

 

All the issues that my Uconnect 5 10.1" has

Here is my list (not exhaustive) of the issues I have with the new system. Some are minor others are simply broken.

1. Weather and Traffic is very intermittent and fails 8 out of 10 times. The system tries to connect to the weather/traffic service and after about 60-90 seconds it fails with an error to Please try again later.

2. Voice recognition does not recognize normal speech very well. All it says is PARDON when it does not understand what you are saying which is 90 percent of the time. VR improvements are needed. I have no issues with my 8.4" Navigation VR in my 2015 Ram or 2015 Jeep Grand Cherokee.

3. Android phones when rebooted, do NOT fully load until you log into your phone. If you happen to reboot your Android phone while in the vehicle, it will connect via bluetooth but not pass any data to the NAV system. Even if you log into your phone, the data is still not transferred to the NAV as it just says loading on the NAV screen. When you try to use the VR to make a call, the system says "phone is not ready. " The only way around this issue is to reset (reboot) the Uconnect system or disconnect bluetooth pairing then repair the phone.

4. When trying to play "stream only" SiriusXM channels you get an error on the Uconnect screen saying that you need an internet connection. One would think the system would either connect to the internet through the built in LTE but it does not.

5. Uconnect system does not recognize wma song file format.

6. Favorite Song/Artist Alert has 2 different types of pop ups. A rectangle (Screen length x 1.5" ) pop up or large 3/4 screen pop up. Why are two different pop ups and there is no rhyme or reason as to why one or the other pops up. The song/artist text in the pop up is not readable due to such a small font being used. Makes it dangerous driving because you simply cannot glance at it and read it due to the small size of the font. Also the pop up goes away TOO FAST to provide any ability to read it thoroughly even if the font was a larger size. I have attached images showing the two different sized pop ups with what I call the micro font. Song/Artist popups happen while playing songs from my USB or talking on the phone using the Uconnect system. This should not happen unless you are in radio (SiriusXM.AM or FM) mode.

7. When you tap Media, it should show your available media sources. But it shows random Media sources such as AM and USB3 (which I never use) but after a few minutes driving it will show Sirius, USB1, USB2, and FM. This renders the feature of hiding the media bar and only using the media button useless.

8. Randomly while playing MP3s via USB, the screen controls show a heart icon instead of the shuffle icon. The shuffle icon returns if the Uconnect is reset (reboot) but it has also returned after a new ignition/start cycle. There is nothing in the user documentation for the Uconnect 5 referring to a heart icon.

9. Surround Sound is not available for any media source except USB.

10. The Uconnect (25 percent of the time) randomly chooses a media source when vehicle starts no matter what source was active when the Durango was turned off.

11. The system states I am at the maximum for favorites even though I have unused favorite slots remaining. When I try an add a favorite I get the error message but the system DOES add the favorite. This started when I increased the amount of favorites from 12 to 18.

12. When a text message comes through, you have a choice to view it or listen to it. When you listen to it and it finished, the pop up to reply shows but no more than 2 seconds and it goes away. You do not have time to press the pop up button so you cannot reply.

13. You cannot add additional profiles.

14. When playing music via USB and shuffle is OFF the system only plays up to song 500. I just checked and I have a couple of thousand songs on my USB drive.
Why limit the amount of songs available to 500?

15. Strange Chime sound - Preceding a Song Alert I hear a notification beep then the song alert pop up shows. If I choose to listen to the song, it takes me to the channel and plays the song but I then hear what sounds like a 3 note chime. It is lower in volume then the music and I can't figure out why I hear it. It's almost like the program is calling a sound file when it should not be. I can reproduce this everything I get a Song Alert.

16. NEW--> Navigation will not give voice prompts on all trips.
During my testing, 2 out of 10 times the Navigation did not give voice prompts. I had to cancel the current trip and re-add it. The voice came back and worked fine.

 

You are right on with all of these. Font size is embarrassing. My 13 year old squints and says how can you read that?? I called uconnect they had no idea and said call the dealership. There are so many GUI issues. Hard to believe.

 

The no connection/losing connection is driving me insane with android auto. Using Google maps to get somewhere, just as I was getting close it disconnected, pressed the button to reconnect that popped up and lost the directions. Even bluetooth does not work properly!

 

so carplay no longer connects at all but bluetooth does. what the actual fuuuuu

doing a factory reset …

 

I have no idea how FCA is adding this system to their new line of super expensive Jeeps and the Grand Wagoneer with it's major problems?
Or is that the key, they are waiting and perfecting the software so when it loads into the system of the 80 to 110k Jeeps it will work like it should?

I don't know but here is another error I get when I try to play a stream only SiriusXM channel. Try channel 703 and see if you get the same error. It never reconnects but I am pretty sure it has never connected to the Internet.

 

i will have to go through your list, i’m sure I have all those same issues but my biggest one is carplay just straight up being dogshit. Factory reset it last night and it connected flawlessly, shall see today what it feels like doing and i’ll report back..

 

Hi new to the dodge community just bought a 2021 Dodge Durango gt plus having problems with wireless Apple CarPlay sometimes phone doesn’t connect and another problem is I can’t seem to figure out how to get the Uconnect to update even after connecting it to wifi at home, any suggestions ?

 

Along with not being able to add multiple profiles

 

You and everybody else. Nothing happening yet on FCA's part.

 

I was reading up on the forums that updates were supposed to be released a few months ago I’m very confusion

 

I have been focusing on the bugs and shorts falls of the native features of the unit itself and not Apple Play or Android Auto.
Please keep posting your issues with Apple Play and Android Auto to keep them on top of this thread as well.

Truthfully, I do not want to try Android Auto as I'm pretty sure it will just disappoint me even more on this system.

 

Just took a 800 mile road trip. Android auto worked flawlessly, along with all of the uconnect. It's weird how some have so many issues. Must be phone compatibility.

 

My Uconnect system has been pretty much fine including the wireless CarPlay. Only issue I seem to have is google maps zooms in and out rapidly when I’m cruising between 40-50. Other than that, no issues.

I assume the profile feature has not been added yet?


Sent from my iPhone using Tapatalk

 

Do u happen to auto start ur car then step in to turn ur car on or do u walk in and then turn ur car On

 

what’s really throwing me off is carplay seems to work flawlessly in our driveway. It’s once we are driving it starts disconnecting…

 

I guess the only thing we can do is wait I’m gonna see if other people who posted before can explain how they updated their Uconnect

 

SMS notifications have stopped. I got multiple text messages on the way to work but nothing showed in the Uconnect system.
I will have to check it out later when I have time.

 

Spoke to FCA Canada today and they filed a formal complaint about UC5 connectivity. The lady I spoke with was very understanding but unfortunately had no answers about an update and referred me to report it to my dealership.

Spoke with Apple support. Went through all kinds of troubleshooting with both devices, zero solution. Apple claims that the devices aren’t the cause and to contact the dealer regarding head unit updates.

 

This new Uconnect System is an Epic Failure with FCA.

Maybe though, if an update comes and fixes all this mess we will be happy and never speak in a negative light about the UC 5C system again.
One can only hope 🙏

 

This system allows multiple phones to be connected at once. I disabled that feature. Any of you using that?


Sent from my iPhone using Tapatalk

 

No not currently but I’ll give it a try and lyk if it messes with my the system

 

My Navigation worked perfectly today. Voice based navigation including traffic. Very happy but it will it be short lived?

 

My traffic and weather has been working more frequently. Not all the time, but much more frequently. Not sure why it is working more frequently now, unless the updates from TomTom are actually being pushed through to the Uconnect5.

 

It still amazes me how Dodge (FCA) released this unit with so many issues. Testing was either left up to the programmers (god help us ) or Dodge decided it was good enough so the consumer just deals with it. That mentality is what Chrysler had in the 70s. Send cars to dealers with all kinds of problems and leave it up to the dealer to fix the issue. Damn bean counters. When will car manufacturers learn premium pricing means features should work out of the box.

 

Do we need 4k backup cameras? LOL. Mine looks fine so maybe there is the little protective lens film still on yours?

 

I will say my 2015 Ram camera is way better then my 2015 Jeep GC and about even or 1 point better then my Durango.

 

New Bug:

Driver and Passenger HVAC sync randomly un-syncs if I reboot the Uconnect.

 

Found out that rebooting uconnect makes a lot of glitches like that. I had to boot mine 2x, and few profile preset saved setting were override each time.

Activate seat warmer and steering or vent seat on remote were turned to off (was ON in my memory saved profile)
Speed displayed in MPH ( was KM/H in my memory saved profile)
Tire pressure displayed in KPA (was PSI in my memory saved profile)
Show traffic in built in nav were OFF( was ON in my memory saved profile)

Might be more things that were override with the boot, but I haven't notice yet.

 

Not sure if this one's been noted.

When using the navigation the approaching turn notification in the gauge cluster will not always clear out after the turn is made. Stuck at "Approaching turn in 0 feet".

 

I also noticed that when at a stand still in line at the drive thru sometime the forward park sense will flicker on and off detecting the car in front.

 

Yep, it does to me. need to click on the map to clear it

 

I hope Dodge sees we are all trying to be good sports about the Uconnect problems. We just want it fixed and move on with this otherwise great vehicle!