Keeping the list of issue on top. See issue #17 which is new
All the issues that my Uconnect 5 10.1" has
Here is my list (not exhaustive) of the issues I have with the new system. Some are minor others are simply broken.
1. Weather and Traffic is very intermittent and fails 8 out of 10 times. The system tries to connect to the weather/traffic service and after about 60-90 seconds it fails with an error to Please try again later.
2. Voice recognition does not recognize normal speech very well. All it says is PARDON when it does not understand what you are saying which is 90 percent of the time. VR improvements are needed. I have no issues with my 8.4" Navigation VR in my 2015 Ram or 2015 Jeep Grand Cherokee.
3. Android phones when rebooted, do NOT fully load until you log into your phone. If you happen to reboot your Android phone while in the vehicle, it will connect via bluetooth but not pass any data to the NAV system. Even if you log into your phone, the data is still not transferred to the NAV as it just says loading on the NAV screen. When you try to use the VR to make a call, the system says "phone is not ready. " The only way around this issue is to reset (reboot) the Uconnect system or disconnect bluetooth pairing then repair the phone.
4. When trying to play "stream only" SiriusXM channels you get an error on the Uconnect screen saying that you need an internet connection. One would think the system would either connect to the internet through the built in LTE but it does not.
5. Uconnect system does not recognize wma song file format.
6. Favorite Song/Artist Alert has 2 different types of pop ups. A rectangle (Screen length x 1.5" ) pop up or large 3/4 screen pop up. Why are two different pop ups and there is no rhyme or reason as to why one or the other pops up. The song/artist text in the pop up is not readable due to such a small font being used. Makes it dangerous driving because you simply cannot glance at it and read it due to the small size of the font. Also the pop up goes away TOO FAST to provide any ability to read it thoroughly even if the font was a larger size. I have attached images showing the two different sized pop ups with what I call the micro font. Song/Artist popups happen while playing songs from my USB or talking on the phone using the Uconnect system. This should not happen unless you are in radio (SiriusXM.AM or FM) mode.
7. When you tap Media, it should show your available media sources. But it shows random Media sources such as AM and USB3 (which I never use) but after a few minutes driving it will show Sirius, USB1, USB2, and FM. This renders the feature of hiding the media bar and only using the media button useless.
8. Randomly while playing MP3s via USB, the screen controls show a heart icon instead of the shuffle icon. The shuffle icon returns if the Uconnect is reset (reboot) but it has also returned after a new ignition/start cycle. There is nothing in the user documentation for the Uconnect 5 referring to a heart icon.
9. Surround Sound is not available for any media source except USB.
10. The Uconnect (25 percent of the time) randomly chooses a media source when vehicle starts no matter what source was active when the Durango was turned off.
11. The system states I am at the maximum for favorites even though I have unused favorite slots remaining. When I try an add a favorite I get the error message but the system DOES add the favorite. This started when I increased the amount of favorites from 12 to 18.
12. When a text message comes through, you have a choice to view it or listen to it. When you listen to it and it finished, the pop up to reply shows but no more than 2 seconds and it goes away. You do not have time to press the pop up button so you cannot reply.
13. You cannot add additional profiles.
14. When playing music via USB and shuffle is OFF the system only plays up to song 500. I just checked and I have a couple of thousand songs on my USB drive.
Why limit the amount of songs available to 500?
15. Strange Chime sound - Preceding a Song Alert I hear a notification beep then the song alert pop up shows. If I choose to listen to the song, it takes me to the channel and plays the song but I then hear what sounds like a 3 note chime. It is lower in volume then the music and I can't figure out why I hear it. It's almost like the program is calling a sound file when it should not be. I can reproduce this everything I get a Song Alert.
16. Navigation will not give voice prompts on all trips.
During my testing, 2 out of 10 times the Navigation did not give voice prompts. I had to cancel the current trip and re-add it. The voice came back and worked fine.
17. NEW -->Uconnect Health report has not updated in over 2 months even with driving the DDRT every day at least 30 miles a day.
