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Discussion starter · #61 ·
I just traded my Benz in for a 2014 Durango. Let me tell you something about that "German" treatment (speaking as someone with German origins):

- I was treated like a bother at the MB dealer. At Dodge, I'm treated like a valued customer.
- My Dodge sales person keeps in contact with me. At MB I was forgotten as soon as I walked out the door.
- Every time I visited the MB dealer, I couldn't escape without paying $500-$700, even for a routine check up.
- My starter completely fried on my Benz - $1,000 to fix.
- Power steering went and A/C stopped working. $$$$$$$$

The D may not have the prestige like a Benz, but I'll take it over the MB experience any day. Plus, if I have a problem, I know I'm not looking at serious money to take care of any issues. I scraped my antenna off my roof the second day I had my Durango. Dodge gave me the antenna at cost plus $200 for labor--the D was there from 9-12. I shudder to think what that would have cost at the MB dealer.
I had a really good experience at the BMW dealer. The service department was great. They'd drop my car up and leave a loaner when it needed an oil change. I would expect that from a BMW dealer or any high end marque dealer. However, we owned a Mercedes and that dealer couldn't have been more uninterested in us. That's why I went to BMW. My Dodge dealer's service manager is just great and realy busted his rear end to get the Durango back on the road. It was in the shop the day after I picked it up.
 
I bought a German car new once and the experience was...mixed.

Car: 2001 Audi S4 biturbo

The Good: The dealership was amazing! Awesome sales staff that knew *everything* about their cars and they didn't pull any of the usual sleazy sales tactics. As well, the service department people were great, too, but more on that in the minute. The car was *tight*. Build quality / fit & finish were beyond excellent and the car was ergonomically perfect. After putting in a new ECM chip, it was good for 373hp and low 13's at the drag strip. It handled like nobodies business and the Audi Quattro system saved my butt more than once on slick/icy roads.

The Bad: Expensive and the dealership would NOT come down on the price at all. These cars were rare enough that they demanded (and got) MSRP for every one. Also, service visits after the 36k warranty was out were very pricey. And, back during this time, Audi resale values were pretty bad.

The Ugly: The manufacturer of the turbos (KKK) sent a huge batch of units to Audi with restricted channels for the coolant oil so one of mine failed at about the 40k mark. Since it was outside the warranty period, it was a $3,000+ repair. The problem with the turbos was not yet identified so the next pair also had the same defect. It wasn't until one of these failed about 10k later that I finally heard from a third party that Audi received and was still selling this bad batch of turbos. Audi never did acknowledge the problem but, thankfully, I found a repair guy that replaced this set with yet another good set for only $2,200 or so. I sold the car as quick as I could after that, not knowing if I'd finally gotten a good set or not. I wasn't going to take that chance.
 
That isnt a new problem with Audi's that issue has been around for years normally they blame not changing oil enough.
STEVE
 
Hey i drink with my pinky finger out once in a while. And i love my durango. I never test drove my durango and i love it. So what if he drinks a cosmo with his pinkie in the sky.
 
You all do realize that the D rides on the same platform as the Mercedes ML450, right? And the Jeep GC is on the ML350 platform. Sooo... I think there is some kinship with the Germans, and the D is better because of it. IMHO
 
You all do realize that the D rides on the same platform as the Mercedes ML450, right? And the Jeep GC is on the ML350 platform. Sooo... I think there is some kinship with the Germans, and the D is better because of it. IMHO
Except I believe the Mercs have air suspension whereas ours have conventional shocks. Nonetheless, this is true. (Also, it's the GL that the D is based off of, not the ML)
 
IDK, the rear suspension looks the same on the ML to me.
 
Correction: Not the part about the air ride, just the control arms and such.
 
And thank God we don't have the air ride system on the Durangos. You talk about something that can be ungodly expensive to fix if something goes wrong? They're great when they work, but man, when they don't work, they are a nightmare.
 
You all do realize that the D rides on the same platform as the Mercedes ML450, right? And the Jeep GC is on the ML350 platform. Sooo... I think there is some kinship with the Germans, and the D is better because of it. IMHO
Except I believe the Mercs have air suspension whereas ours have conventional shocks. Nonetheless, this is true. (Also, it's the GL that the D is based off of, not the ML)
And thank God we don't have the air ride system on the Durangos. You talk about something that can be ungodly expensive to fix if something goes wrong? They're great when they work, but man, when they don't work, they are a nightmare.
There are design features on the D that have been borrowed from the Mercedes but in no way are they the same platform.
STEVE
 
"Like the $60,000-plus GL, the Durango uses a rear-drive unibody platform with independent suspensions front and rear."

This is from a review in the NY Times. Granted it was 2011, but I don't believe it's changed.
 
"Like the $60,000-plus GL, the Durango uses a rear-drive unibody platform with independent suspensions front and rear."

This is from a review in the NY Times. Granted it was 2011, but I don't believe it's changed.
Similar in design, Not an exact copy for sure
STEVE
 
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