Hey guys,
I wanted to share an issue I’ve experienced with Uconnect 5 in my ‘21 DDRT. On 2 occasions the Uconnect seems to disconnect itself from the car’s speakers. The only remedy for this (that I’ve found) is to initiate a Hard Reset of the system (steps to do this below).
The first time this occurred was when I got in the car and started it up, then realized I needed a jacket so went back inside and left the car running in the driveway (wife was in the passenger seat). My phone apparently had already paired to the Uconnect and I had it in my pocket, so when I went inside they unpaired and from then on the speakers didn’t work. Not with a.m. radio, not with f.m., not with Siris’s XM and not using the phone itself to connect to Amazon Auto.
The second time this occurred was while driving, I had an incoming phone call. I didn’t recognize the number and wrote the call off as spam, so I tapped the red “hang up” phone button on the Uconnect touch screen. At this point the phone disconnected from the Uconnect and answered the call; I could hear the automated voice on the other end of the line speaking through the phone speakers in my pocket, but at that point the car speakers were again offline and wouldn’t work with any audio mode.
In order to fix this, I Googled the following steps I found on a Ram Forum. Note I only needed to perform step 1 to get my speakers to reconnect (or whatever) to the Uconnect 5, and I stopped there, but I’ll include all steps in case anyone needs them:
1.) Put your vehicle into the accessories mode (ACC or RUN). For keyless start (push-button) vehicles: push the start button twice without having your foot on the gas or brake pedal.
2.) Hold down the phone and voice recognition buttons (or the volume and tuner buttons on your radio), at the same time for 30 seconds.
3.) Let go of the buttons.
4.) Turn vehicle off.
5.) Open driver’s side door for 30 seconds.
6.) Close door.
7.) Restart vehicle.
8.) Let the media center load up and see if the concern is still present.
“If this does work I would recommend visiting your dealership for further diagnosis.”
Hope this helps somebody out at some point.
I wanted to share an issue I’ve experienced with Uconnect 5 in my ‘21 DDRT. On 2 occasions the Uconnect seems to disconnect itself from the car’s speakers. The only remedy for this (that I’ve found) is to initiate a Hard Reset of the system (steps to do this below).
The first time this occurred was when I got in the car and started it up, then realized I needed a jacket so went back inside and left the car running in the driveway (wife was in the passenger seat). My phone apparently had already paired to the Uconnect and I had it in my pocket, so when I went inside they unpaired and from then on the speakers didn’t work. Not with a.m. radio, not with f.m., not with Siris’s XM and not using the phone itself to connect to Amazon Auto.
The second time this occurred was while driving, I had an incoming phone call. I didn’t recognize the number and wrote the call off as spam, so I tapped the red “hang up” phone button on the Uconnect touch screen. At this point the phone disconnected from the Uconnect and answered the call; I could hear the automated voice on the other end of the line speaking through the phone speakers in my pocket, but at that point the car speakers were again offline and wouldn’t work with any audio mode.
In order to fix this, I Googled the following steps I found on a Ram Forum. Note I only needed to perform step 1 to get my speakers to reconnect (or whatever) to the Uconnect 5, and I stopped there, but I’ll include all steps in case anyone needs them:
1.) Put your vehicle into the accessories mode (ACC or RUN). For keyless start (push-button) vehicles: push the start button twice without having your foot on the gas or brake pedal.
2.) Hold down the phone and voice recognition buttons (or the volume and tuner buttons on your radio), at the same time for 30 seconds.
3.) Let go of the buttons.
4.) Turn vehicle off.
5.) Open driver’s side door for 30 seconds.
6.) Close door.
7.) Restart vehicle.
8.) Let the media center load up and see if the concern is still present.
“If this does work I would recommend visiting your dealership for further diagnosis.”
Hope this helps somebody out at some point.
