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Factory order wait time?

29K views 99 replies 17 participants last post by  powerfreak  
#1 ·
Wondering what the typical wait time from order to delivery is. Anyone have any experience? Dealer is saying 8 weeks, my current lease is literally done in exactly 8 weeks...so I'm hoping it's a little quicker. :shock:
 
#6 ·
I just ordered one last week. I was told 6-8 weeks. I spoke with a Chrysler rep who said he asked for an expedited build due to a dealer mishap so we'll see if it's any sooner.

Once you get a VON (vehicle order number) you can call Chrysler customer service and they can update you on how far along your build is.


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#11 ·
Often (from what I've heard over the years), early in the model year they tend to run the assembly line a little slower (extra QC checks or what-not), and things get a bit more "ramped-up" as they go along...so maybe things are speeding up a little now (extra QC checks would still be welcome though :-?)
 
#15 ·
We ordered our Durango on 2/11, it was built on 3/7 and it should be here this week. However it looks like the average wait time is 6 weeks.

I highly suggest you sign up for a premium membership on the jeep garage forum. You can give them your VON or VIN number and they will track it for you until it's delivered. My information has been more up to date than what the dealer even had.
 
#17 ·
My Citadel took just about to months to get to NY. held up a week or so due to recall on rear control arm defect
 
#40 ·
Yep - I didn't want the sunroof either and for me this was the number 1 reason for a custom order.
The second reason was that I really wanted the storage bin between the 2nd row captain chairs.
I highly recommend this - as long as you won't need the 3rd row seats on a daily base.... It's a great storage bin and accessible from either 2nd or 3rd row and it looks awesome!!
 
#41 ·
Sounds like that order goes through Fleet sales.. that's a whole different can of worms.. :(

My semi-reliable fleet info is showing 8-12 weeks, with the following items on restriction/delay/hold:

  • (PT6) Brownstone Light Pearl Coat
  • (PTW) Luxury Brown Pearl Coat
  • (PAR) Maximum Steel Metallic Clear Coat
  • (WF3) 20” Polished aluminum wheels
 
#43 ·
My understanding of orders going into the assembly plant is that genuine retail customer orders are at the top of the list.. everything else gets bumped.. so I don't know where Enterprise fleet is in the pecking order..

I know of at least two cases where a dealer took a "customer order" but actually ordered something the dealer wanted to put on his lot... and then told the original customer "oh they built the wrong stuff, we'll have to order again.."
 
#51 ·
There were a lot of inventory with those packages but the wife and I wanted the 60/40 split 2nd row for when we have our child. So the second row is what set us back and had to order.


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Funny because we have that seating now in our Enclave and spec'd ours with the full bench. It stinks when we have both of our boys, the two of us and if one more person wants to go, they have to climb into the back. I like the look of the buckets better but want the 7th seat more.
 
#54 ·
Our Family decided to get a 2016 RT for my wife. So we went to the dealer to order a RT since her only requirement was second row bench and the Tech package, they could not locate one within 300 miles from Kentucky. The dealer said that May 6th was the last date to put in a order for the 2016 models and said if you order the 2017 model in couple of months the cost will be 3% more.

Is the dealer just pushing me to order one now. I will gladly wait for a 2017 model if Dodge is going to make one. If dodge decides to retire the Durango, I dont want to miss out on a RT and be forced to drive our second choice Honda Pilot :doh:.

What are your thoughts/suggestions...