Hello everyone. A couple of days ago I had to take my wife to the hospital, only to find that my ‘18 Durango GT was completely dead after a while of not driving it because of the whole virus issue.
I jump started it and carried on to the hospital but the uConnect didn’t bother to start up. The screen was completely dead and unresponsive. Power button, volume dial, voice controls, front USB ports, radio, none of that worked. When putting on reverse, the backup camera didn’t turn on the screen either. A/C worked fine.
I tried all the soft reset procedures I could find with all kinds of different button combinations but none worked.
Finnally, I opted for the hard reset and pulled the in line fuse that’s in the battery compartment under the passenger’s seat, counted 10/20 seconds and put it back in.
After turning the car back on, the uConnect system booted up but got quite a bare bones version of the interface, with lots of functions missing from the menu.
Now I can’t see all the control options I could before this happened. For instance, I can’t see the options for the backup camera, Units, Safety/Assistance, Lights, Doors & Locks, and a few others. In the Clock and Date I don’t have the option to set the date and, in turn, I now see an option to sync the time to GPS (that was not there before).
Also, backup camera still does not work. When putting on reverse, the rear sensor beeps but the camera doesn’t pop up on the screen and the radio volume doesn’t go down as it did before all of this.
I want to re install the software using a USB drive but can’t download it since the DriveUconnect.com website says my car has the latest update.
I’m trying to avoid going to the dealer as I can’t leave my wife alone.
Sorry for the long post. I tried to give a somewhat complete description of the issue.
Thanks in advance for your help.
I jump started it and carried on to the hospital but the uConnect didn’t bother to start up. The screen was completely dead and unresponsive. Power button, volume dial, voice controls, front USB ports, radio, none of that worked. When putting on reverse, the backup camera didn’t turn on the screen either. A/C worked fine.
I tried all the soft reset procedures I could find with all kinds of different button combinations but none worked.
Finnally, I opted for the hard reset and pulled the in line fuse that’s in the battery compartment under the passenger’s seat, counted 10/20 seconds and put it back in.
After turning the car back on, the uConnect system booted up but got quite a bare bones version of the interface, with lots of functions missing from the menu.
Now I can’t see all the control options I could before this happened. For instance, I can’t see the options for the backup camera, Units, Safety/Assistance, Lights, Doors & Locks, and a few others. In the Clock and Date I don’t have the option to set the date and, in turn, I now see an option to sync the time to GPS (that was not there before).
Also, backup camera still does not work. When putting on reverse, the rear sensor beeps but the camera doesn’t pop up on the screen and the radio volume doesn’t go down as it did before all of this.
I want to re install the software using a USB drive but can’t download it since the DriveUconnect.com website says my car has the latest update.
I’m trying to avoid going to the dealer as I can’t leave my wife alone.
Sorry for the long post. I tried to give a somewhat complete description of the issue.
Thanks in advance for your help.