Hello All,
Just piling-on here; I've got a 2014 Citadel that I've treated with kid-gloves since I bought it new (only 55K miles on it so far in October of 2022). Not only have I repeatedly gotten actual puddles of water in the center rear racetrack light, BOTH of my front headlights have now started to collect water after the slightest weather event or quick automatic car wash.
With the headlights (in colder weather, like it is now), the heat from the lights and engine bay don't dry the water out at all.
I eventually had to resort to temporarily removing the adjustable vent caps from the back of the headlights (there are 3 per headlight) to help with evaporation. After removing the vent caps, I use a hair dryer, a small hose, and a hose adapter, in attempts to dry-out the puddles of water in each headlight (takes forever and only sometimes works).
I'm not sure that this is as much of an issue with other brands, but to me, it is abundantly clear that Dodge/MOPAR doesn't much care about these FACTORY DEFECTS. Multiple Dodge dealers and customer service reps in my area have told me that none of these problems are covered under warranty due to them being considered to be "like light bulbs" which are not covered, or "not essential for the safe operation of the vehicle," for the rear light.
Conveniently for Dodge, the headlight water issues started becoming noticable about a month - to the day - after my factory warranty expired. The rear racetrack light was denied for warranty repairs previous to that.
The cost for EACH headlight is over $700, last I was quoted, PLUS the labor to remove the old and install the new headlights at $120 per hour. The rear center racetrack was quoted to me at about $1200, plus labor. No bueno!
With as simple as the fixes/modifications are to correct these major issues to these part designs, it is immensely frustrating to see model year after model year persist with the same problems. The Durango is an exceptionally good vehicle for many purposes, and it's even fun to drive, but Dodge has really sullied the good will the overall vehicle design earns with a few particularly bad component designs, sub-par warranty support, and (in my experience) very poor customer service overall (at least in my area).
...And don't get me started on that rear windshield wiper and spray nozzle. I swear, most vehicle manufacturers must put their absolute worst warm-weather-hometown engineering rejects in the windshield wiper design departments. In particular, the rear-window wiper and nozzle is absolutely insufficient for purpose.
Anyway... Take care, all!