Battery needs to be replaced. I bet it is original.

 

I replaced battery 8 months ago

 

Did you try in rapid succession restarting three times in a row ? this worked for me

 

Did that get rid of your errors on dash? I did not try, since this happened shortly after picking up my Durango from getting oil pan replaced.. I took it back to them, assuming they screwed something up. It’s been there for 4 days now, no word yet.. they put me in a rental.

 

Remote start will usually let the engine start then it will shut off if there is a check engine light.

 

So tires plus called me back, they admitted the issue is beyond their techs abilities. So they filed a claim with their quality control department, they will have my car towed to dodge so they can further diagnose & hopefully fix.

Will update thread as I learn more

 

Please confirm if I understand correctly:

1) The auto service changed the trans fluid and filter which requires replacement of the plastic OEM pan with the embedded filter.
2) The correct fluid was used.
3) After completing the fluid fill procedure, the car was driven for while to make sure the fluid temperature was above 190 degrees. This allows the trans thermostat valve to open and allow flow through the cooler, which will further remove trapped air from the system. Then the fluid level was checked again and fluid added as necessary per fluid fill procedure.
4) The problem became noticeable after the fluid cooled down which would lower the fluid level even more and possibly cause a shifting issue if the fluid was low.
5) A shift issue can cause the transmission to go into limp mode, which makes the transmission stay in 2nd or 3rd gear until the engine is shutdown and restarted. It may also require clearing the code but it may return if the issue is not resolved. The remote start will not work also when you have the error.

A low fluid level can cause all of these issues. Did the auto service check the fluid level after test driving it with the fluid temp above 190F?

How many miles are on the vehicle and what does your fluid temp normally run at?

Did the auto service file a claim with the insurance as an admission they did something wrong?

 

Post #89 has a lot of information about the ZF8HP70 - Fluid Change, Temperature, Cooling, Pan, Filter Change

In the section "Adjusting the Fluid Fill Levels:", check out the YouTube video by John Kelly of WeberAuto it starts at the a point most relevant to the proper fill procedure and associated issues.

 

They replaced the oil pan that holds motor oil. They also tried replacing my driver side ballast to see if they could get my headlight working again. Yes they are admitting things went haywire after they performed the service.

 

Wow. Does not make any sense. Engine oil pan should have nothing to do with your shift issue. Maybe they damaged an upstream O2 sensor. That would definitely make it run bad. What happened to your oil pan?

 

They found it leaking when I was getting tires replaced.

 

wow

 

Update - looks like they are trying to back out of fixing my car at their cost!

 

There is no proof they caused any damage and the issue occurred sometime after the engine oil change. If the shift problem occured when you attempted to drive away from the service center, and you could not drive away, "maybe" with evidence, there could be liability at best. They probably offered to look at it for you without accepting fault. Did they charge you for the time to analyze your transmission related issue? If not, that was very generous.

 

I get it, but one things for sure… after searching this & the FB group.. this seems to be “a thing”. Will be looking to trade this in before it continues to spiral. Sucks that I just paid it off & just hit 100k miles.

 

Update: I’m SOL now. I’m down $3k from the initial work & now I will need to pay to tow it to Dodge, then who knows how much they will charge me to fix the limp mode & stability control errors… oh I’ll be needing to pay for a rental during the rest of the downtime… life it def doing its thing on me.

Any estimates for fun how much Dodge dealer will ask for?

 

$1,000,000,000 and then they'll say, no problems found and we can't duplicate them. LOL

 

Adrian:
Sorry that this thing has turned into a mess gone down a rabbit hole for you. Are you saying this place charged you $3k just to replace the engine oil pan? If so, that would have been my first clue that they would never see my car again!

Dealers were charging $1k a while back for this job. but the price has gone up some as of late like everything else. Did you have them show you the leak? Were you experiencing oil loss and/or drips/stains on your driveway or garage floor?

Unfortunately, this is a very expensive lesson to not let "tire and lube places" do such in depth work unless you KNOW them well.

At this point, I'd blame the shop, and not the Durango. I don't recall any other instances of folks having this issue after an oil pan replacement.

Don

 

Without the limited constraints and choice options related to maintaining a warranty, in my opinion, "tire and lube places" do have a purpose "if" you can find a reputable one. I am less trusting with any shop including the dealer regarding some repairs, including an oil change, especially if it is someone new. I did have a bad experience with a dealership where I caught them red handed in dishonest practices and actual theft. This does not mean all dealerships are bad but we probably can all agree that they are more expensive. In some cases, where finding a qualified and skilled mechanic is difficult, the dealership may be the only option.

Even so, I will occasionally use a quick oil change place only when I bring my preferred oil and filter and I am able to observe the oil change. Before I arrive, I know how many miles I had since the previous oil change. I would notice if I had a leak in the driveway and I frequently check my oil level. I also know my oil pressure before and after the service and I will monitor the oil pressure and level for several drive cycles to ensure there is no leak or other related issues. Unfortunately, I know how expensive engines are.

YOUR SITUATION:

The tech said the "Engine" oil was leaking and the oil pan needed to be changed.

1) Was the pan actually damaged and did they show you the old one and the damage? If it was a seal then the pan would not need to be replaced.
2) What was your oil pressure before going to the shop?
3) What was the oil level before they started working on it? If it was low, they should tell you it is low, as a policy, to prevent potential false liability claims.
4) What was the oil pressure before you returned to the shop?
5) What was the oil level before you returned to the shop?
6) Would you know if they actually overtightened the drain plug, it stripped out, maybe tape was added to hold it in, it leaked all the oil during the drive back home, and maybe the plug fell out?

Monitoring the oil pressure being low is your last chance for action before engine damage occurs. One time my oil was slightly low but I parked on a steep incline. I immediately noticed low oil pressure on startup, rolled the vehicle down to level ground, and it was fine. I do not do startups anymore parked on inclines.

Sorry for your issues and unfortunately the expensive educational experience. Your scenario has too many unanswered questions here, and it has an odor of mendacity.

 

I am not a car guy by all means, I have no clue what oil pressure was since I’ve never had any errors on dash until AFTER they worked on the car.

The $3k was parts/labor for 4 new tires, oil pan/gasket (never had oil on floor, but they showed me the oil around the pan when it was on the lift) alignment, oil change. They also tried to figure out why my headlight stopped working, replacing bulb just keeps blowing headlamp fuse they told me.

After picking up the car, all hell broke loose! Dash lights: Stability control service, check engine, limp mode!

Here are the codes/errors:

Transmission Control module

Torque Signal denied

P1DDZ

01428

C 121C

P0344

Today… I finally picked up my messed up car from unnamed to slowly drive it to the Dodge dealership… but now in addition to the other issues, it also showing low oil temp on dash.

I can tell you one thing that’s not a lie… my car was fine before having them work on it.

 

Updated:

 

Adrian:
As many of us have experienced, new or newer batteries can and do go bad. Since your issue seems to be electrical in nature, having the battery and the charging system tested is a must.
The low oil pressure thing is also concerning, but may be false if the attendant electrical circuit is having issues.

Don

 

The low oil pressure is definately concerning + odd.

 

So Dodge dealer states this:

Good afternoon! Tech is looking at the vehicle no. The vehicle has 0 oil pressure, we have to start with removing the oil pan and seeing what exactly is going on in there. We also hear ticking/knocking noises coming from the engine, there are camshaft codes in there as well so definitely need to get in there and inspect it.
--
Total for removal and inspection would be 4 hours which would be 910.52

—-

so they are having to re-do what I just paid Unnamed to do, remove the oil pan! Yet they claim they provided quality work!

 

So Dodge dealer states this:

Good afternoon! Tech is looking at the vehicle no. The vehicle has 0 oil pressure, we have to start with removing the oil pan and seeing what exactly is going on in there. We also hear ticking/knocking noises coming from the engine, there are camshaft codes in there as well so definitely need to get in there and inspect it.
--
Total for removal and inspection would be 4 hours which would be 910.52

—-

so they are having to re-do what I just paid Tires plus to do, remove the oil pan! Yet they claim they provided quality work!

This is going to be an interesting one. Can't wait to see what the dealership comes back with.

 

Spoke to the Service writer, he told me he believes Unnamed either forgot to put an O-ring back in Or they forgot to remove the plastic cover from the new oil pan… says it seems to be less of a tranny problem & more of engine issue…. But he will carefully documenting as they continue on step by step so that I can have much proof as I can to try to re-coupe whatever the heck this will eventually cost in the end. I will attach the codes:

 

Adrian:
All I can say is WOW!!
Keep up posted please. I hope the remedy is something easy once they get in there.

Don

 

yes pray for me for a simple solution… I’m out thousands & missed my daughters 5yo Disney trip due to this.

 

If there are issues with this mess and who is going to pay for it, check with your car insurance carrier. Get them to pay and they can go after the store.

 

Small claims court assuming the 1st guy is at fault.

Just make sure your dealer documents the issue clearly enough for a judge to understand.

 

Update: Dodge just sent me this…
Video below

 

Also, even if an employee was terminated due to "other reasons" by the alleged negligent party company, the employee may have received some compensation for signing a legally binding non-disclosure agreement, which would make any testimony difficult. Sorry for your damage, financial impact, and distress caused by the situation.

 

whoa what is that app link, it wants me to download something? reyrey.net is Reynolds and Reynolds which is probably what your dealer uses for everything. (most use CDK)

 

whoa what is that app link?

It’s a video they sent me… via a website. how can I upload video file?
Pic of the website: