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How is your battery voltage? If for some reason it's around 11V or so, it is probably shutting itself off to prevent more drain so that you can still start it later. It should be sitting around 12.5V or so when the engine is shut off. If it turns out to be a low voltage, it may need a new battery, or your alternator. Autozone can check both of them for free.

If that looks ok, try and set it to a different shut off time, like 5 minutes. I suspect that probably won't work but worth a shot. The only other thing I can think of is to pull the negative battery terminal off for about 10 minutes. While it's unplugged, power cycle the start/stop button (don't try and start it) to drain any additional power the system may have. This should reset your system, and probably your settings too FYI.

If none of that works, it may be time to bring it in to the dealer.



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Discussion starter · #3 ·
How is your battery voltage? If for some reason it's around 11V or so, it is probably shutting itself off to prevent more drain so that you can still start it later. It should be sitting around 12.5V or so when the engine is shut off. If it turns out to be a low voltage, it may need a new battery, or your alternator. Autozone can check both of them for free.

If that looks ok, try and set it to a different shut off time, like 5 minutes. I suspect that probably won't work but worth a shot. The only other thing I can think of is to pull the negative battery terminal off for about 10 minutes. While it's unplugged, power cycle the start/stop button (don't try and start it) to drain any additional power the system may have. This should reset your system, and probably your settings too FYI.

If none of that works, it may be time to bring it in to the dealer.



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Did everything, but did not work. I disconnected the neg. battery and pushed start and waited approx.. 20 minutes. Nothing reset. Did I miss a step? Everything was the same.
 
Did everything, but did not work. I disconnected the neg. battery and pushed start and waited approx.. 20 minutes. Nothing reset. Did I miss a step? Everything was the same.
That should of reset everything and let it boot up again hopefully without the issue, but it sounds like it didn't work.

I'm guessing your battery isn't low and you checked it. Is it reading about 14.6V or so while it's running, and around 12.5V right after it is shut off? The battery may not be the issue, just one other check item that I'd look at if you haven't already.

Something I just thought of, you can check to see if you have any updates via the Uconnect site. I doubt an update would fix it, if it was previously working, but it wouldn't hurt to try. You can plug in your VIN into the following link to see if your up to date:


So if you checked all that, and you didn't have an update or one didn't help, I'd probably just make an appointment and have a dealership look at it. It might be a relay or something similar that went out, their diagnostic machine should make short work of that.



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Uconnect update? Glad you got it fixed!

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