Ordered January 15th, delivered March 24th. Vice white SRT 392

 

Congrats! Damn I am getting screwed here 😐

 

We ordered a 392 April 6. My dealer said last week it has already been built and is waiting on shipping info. Even he was shocked at the 2.5 weeks time. Who knows but I'd be pissed if I ordered January and still don't have it while others ordered later and have it.

 

Sounds like order got lost. My RT is still scheduled for 5/13.

 

Not sure if it makes a difference because it is a Canadian order. I am in Toronto which is only a 4.5hr drive from JNAP. This really shouldn't this difficult.

 

Ordered ours March 11th still no word on it.

 

UPDATE! I used Dodge chat,. They can help with order status! Very nice customer service.

 

Congrats! Damn I am getting screwed here 😐

Congrats Shan4uk, perhaps you can help DDSRT293 out and explain who you contacted....

 

Just got call from dealership and delivery date is scheduled for end of May

 

I'm still in I status..

 

Still waiting 😓😓

 

What is D1 status?

 

Found this list online... It is a bit old, but they seem to be using the same codes with current builds:

BA: New order that hasn't been checked
BB: Review by fleet department
BD: Special equipment processing
BE: Edit error
BG: Passed edit n/a for schedule
BGL: Edit ok parts unavailable
BX: Passed edit available for schedule
C: Sub firm - Tentative schedule
D: Firm schedule - dealer has allocation and all parts available
D1: Gateline schedule - scheduled to be built
E: Frame
F: Paint
G: Trim
I: Built not ok'd
J: Built ok'd
JB: Shipped to Upfit Center (for Stripe)
JE: Emission check
JS: Shipped to storage
KZ: Released by plant , invoiced
KZL: Released - not shipped
KZM: First rail departure
KZN: First rail arrival
KZO: Delayed/recieved
KZOA: Plant holds
KZOB: Zone/distribution holds
KZOC: Carrier delays
KZOD: Carrier holds
KZOE: Mis-shipped vehicle
KZOF: Show/test vehicle
KZOG: Damaged vehicle
KZOH: All other reasons
KZT: Second rail departure
KZU: Second rail arrival
KZX: Delivered to dealer
ZA: Canceled

 

Where do you go to see this?

 

You have to contact Dodge customer service and ask for a factory order status update. They will read you one of the canned responses listed. Dodge used to allow customers to get this information via their website. But they stopped that, so now the only way to get it is to contact them and provide your VON/VIN numbers.

 

As I said on page 2. We ordered a 2021 SRTApril 6. Dealer called Thursday April 29 said it was delivered and getting PDI. We picked it up that afternoon after trading in our 2018 SRT. Was initially told 12 weeks. Not sure what the deal is with other orders.

The dealer said it is their fastest factory order to deliver ever. I really looked it over and found a few paint issues that they are taking care of. This is our third Durango. 2015 R/T, 2018 SRT, and 2021 SRT. So far this is the best one yet.

 

there is really no standard formula for how various trims are spit out...My HC is still in I after getting my VIN 11/26...

 

Hi All. First post. I ordered a Reactor Blue R/T on 4/9, built 4/21, shipped 4/22, due off the train 5/4, hoping it's at the dealer by 5/7. Heading to South Florida and I'm amazed at how quickly this was done. 5/7 will be exactly 28 days from the order date.

Technology group, leather seats, blacktop package, tow group, premium interior, 2nd row captains chairs, Pirelli tires, blind spot, and carbon fiber accents.

 

Hi All. First post. I ordered a Reactor Blue R/T on 4/9, built 4/21, shipped 4/22, due off the train 5/4, hoping it's at the dealer by 5/7. Heading to South Florida and I'm amazed at how quickly this was done. 5/7 will be exactly 28 days from the order date.

Technology group, leather seats, blacktop package, tow group, premium interior, 2nd row captains chairs, Pirelli tires, blind spot, and carbon fiber accents.

Congrats on your upcoming new ride. I'm looking to order an RT as well. What type of pricing were you able to obtain with the custom order? Thanks!

 

Just placed an order today May 3, for a Granite SRT 392. Just have Tow, Lights Out, Blind Spot/Cross Path Detection, and 2 Piece Rotor/Red Brembo packages, with the 3 season tires, so nothing too special really.

I figured I would update once the dealership takes delivery, they have been seeing approximately 6-8 weeks for placed orders. We live in Michigan about 2 hours from JNAP so no cross country waiting periods here.

Having said that, I fully expect delays due to everything going on in the world today, and don't expect the 6-8 week quote. We are taking a trip the end of June, it would be cool to do that in a new SRT, however I'm not holding my breath on that.

Sent from my SM-F916U using Tapatalk

 

Adding to the pool of statuses. Ordered a TnG (Blind Spot + Cargo) on May 3rd, had a VIN the very next day and has been sitting at D status ever since (scheduling parts and resources). We'll see how long this takes...

 

I've matriculated to JB...gettin stripes....

 

Update from the dealership - still on BG status. I might reach out to Customer Care sometime this week.

 

Just ordered a 2021 Reactor Blue RT Tng with Blind Spot, Leather Seat's,Tech group, Red Brembo, Sunroof, Blacktop, and HK Speakers, Will see how the updates go.

 

Awesome!

 

If you have the blind spot or technology group package then those are the ones taking the longest as per what I was told by my dealer

 

That makes more sense than what my salesperson was feeding me about not currently building SRTs. Thanks.

 

My order for ‘21 DDSRT was accepted by dodge on Jan 13/21. Dealer is still unable to provide vin or any status updates. Sent out some emails to various customer support contacts I could find.... waiting....

 

Yeah if you have been waiting this long I'd start burning up people's phones demanding answers that's incredibly too long

 

Ya I just chatted with customer support and they said if my order was accepted the dealer would have a VIN... phones will burn....

 

Now they have a VON.... say status is BG whatever that means...

 

BA: New order that hasn't been checked
BB: Review by fleet department
BD: Special equipment processing
BE: Edit error
BG: Passed edit n/a for schedule
BGL: Edit ok parts unavailable
BX: Passed edit available for schedule
C: Sub firm - Tentative schedule
D: Firm schedule - dealer has allocation and all parts available
D1: Gateline schedule - scheduled to be built
E: Frame
F: Paint
G: Trim
I: Built not ok'd
J: Built ok'd
JB: Shipped to Upfit Center (for Stripe)
JE: Emission check
JS: Shipped to storage
KZ: Released by plant , invoiced
KZL: Released - not shipped
KZM: First rail departure
KZN: First rail arrival
KZO: Delayed/recieved
KZOA: Plant holds
KZOB: Zone/distribution holds
KZOC: Carrier delays
KZOD: Carrier holds
KZOE: Mis-shipped vehicle
KZOF: Show/test vehicle
KZOG: Damaged vehicle
KZOH: All other reasons
KZT: Second rail departure
KZU: Second rail arrival
KZX: Delivered to dealer
ZA: Canceled

 

We are in the same boat. Ordered on Jan 9th. I have a VON and on BG status.

 

Thanks for that! 4 months and not available for schedule....aaaaarrrrg!

 

Yeah.......I would not be happy