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Discussion Starter #1 (Edited)
You'll hear us talking about "order status" in the threads where people are getting excited about their newly-ordered D.. The order status codes give the state of the vehicle inside FCAs system, and can be gotten from Customer Service, your dealer, or places like jeepgarage if you have a certain membership level.

Here's my rough translation of the status codes, which also gives some idea of the path from your dealer clicking the 'order' button to handing you the keys:

B - Order preprocessing. Order has not yet been accepted. Many subcodes.

C - Tentative Schedule. This is when the assembly plant becomes aware of the order

D - Schedule (Firm order). VIN assigned. Plant ordering materials. Dealer has allocation available.
D1 - Gateline Schedule. Plant has firm delivery schedule for all parts, the vehicle build time is known to within 2 days. Estimated delivery date usually assigned here.

E - Frame. The body shop is welding up the sheetmetal

F - Paint.

G - Trim. This is really 'final assembly', the part where the vehicle is running down the 'assembly line'.

I - Inspection.

J - Build OK'd. Several subcodes are possible here, including
JS - Storage. Vehicle is on hold. Could be due to an issue found in I, issues found with a part from the same batch than went into your vehicle, etc.

KZ - Plant Release. Dealer is invoiced for the vehicle. Vehicle enters the shipping pipeline. Some of the interesting subcodes:
KZL - Released, not shipped. getting staged and scheduled onto a railcar
KZO - Delayed/received. Something went wrong.
KZM - First rail departure. It's on a train!
KZX - Delivered. It's at the dealer.
 

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Discussion Starter #2
If you're in Paint (F), you should be off the end of the line within 48 hours IIRC..
 

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Discussion Starter #3
more J codes:

JB - shipped to body vendor
JE - shipped to emissions
JJ - consigned body vendor
 

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So what is the trick to find out the current status on an order, other than relying on the dealer/salesperson to communicate it to you? I gave them my email address, but I'm guessing they haven't put it into anything because I haven't gotten any updates. I did get the VIN from my salesperson earlier this week (when I texted him to ask about it), so I know the order is progressing. I'm just wondering how I can find out more details if they aren't being fully communicative on their own (especially since FCA killed the VOTS tool b/c of it's many shortcomings).
 

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You'll hear us talking about "order status" in the threads where people are getting excited about their newly-ordered D.. The order status codes give the state of the vehicle inside FCAs system, and can be gotten from Customer Service, your dealer, or places like jeepgarage if you have a certain membership level.

Here's my rough translation of the status codes, which also gives some idea of the path from your dealer clicking the 'order' button to handing you the keys:

B - Order preprocessing. Order has not yet been accepted. Many subcodes.

C - Tentative Schedule. This is when the assembly plant becomes aware of the order

D - Schedule (Firm order). VIN assigned. Plant ordering materials. Dealer has allocation available.
D1 - Gateline Schedule. Plant has firm delivery schedule for all parts, the vehicle build time is known to within 2 days. Estimated delivery date usually assigned here.

E - Frame. The body shop is welding up the sheetmetal

F - Paint.

G - Trim. This is really 'final assembly', the part where the vehicle is running down the 'assembly line'.

I - Inspection.

J - Build OK'd. Several subcodes are possible here, including
JS - Storage. Vehicle is on hold. Could be due to an issue found in I, issues found with a part from the same batch than went into your vehicle, etc.

KZ - Plant Release. Dealer is invoiced for the vehicle. Vehicle enters the shipping pipeline. Some of the interesting subcodes:
KZL - Released, not shipped. getting staged and scheduled onto a railcar
KZO - Delayed/received. Something went wrong.
KZM - First rail departure. It's on a train!
KZX - Delivered. It's at the dealer.
My build sheet printed on 2/16 said the status was D1. On 2/27 I got a email from Dodge saying my car would be delivered by 4/8. I did the chat with Dodge cs yesterday and they said all the parts were available and the car would be built soon. Is there any way I can track the shipping?
 

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I have yet to get them to provide anything like the old status codes. I've even asked specifically about the actual code and they've told me they aren't using them anymore. Nonetheless, they have consistently given me status descriptions that precisely match the old codes. I cannot figure it out. Why play this game with your customers. Just tell us what the hell is going on and we'll get on with the rest of our day. For that matter, why even involve a human at all. Just let us look it up online. I see no rationale for this at all.
 

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Corporations.........God to every customer.
 
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