Admin, I apologize in advance if I posted in the wrong forum! ❤

 

The coolant is purple or pink, the transmission fluid is greenish. I vote for coolant.

 

Do you have any insights on why this issue arose? What should I investigate? This situation occurred after my recent oil change at the dealership, and I am extremely frustrated. I will never return to them again. I also just now find one of the cables is disconnected!

 

Just now, I also found this. They melted my coolant reservoir!!! Please, people, help.

 

Casper:
Welcome to DDN. You had your '22 SRT serviced at a dealer correct? I'd be back there asking politely but firmly for an explanation. Are you still within the 3 year bumper to bumper warranty I hope?

What was the reason you dislike the dealer that did the work before discovering these things?

Don

 

The wire is a chassis ground but it doesn't look like it was recently attached. We can't help you with the reservoir but that may be where the coolant is from.

 

Subject: Follow-Up on Durango Warranty and Lemon Law Inquiry

Hi Don Fox,

Thank you for your response.

Yes, the car is under warranty, and we also purchased additional bumper-to-bumper coverage. The Durango had a long block replaced at 7,000 miles due to significant debris inside the cylinders, which resulted in a broken piston. I will attach the invoice detailing the work done on the engine.

We attempted to apply for the Lemon Law, but our lawyer informed us that we were unlikely to win the case since we were from New York. He advised us to accept a settlement of $19000 and move on.

I disliked the first service shop because they held my car for over four months, constantly making excuses for the delays. After finally getting my car back, I decided never to return to them. Now, a new service shop is unwilling to work on my vehicle. I told them I wouldn’t leave until they explained why my oil leaked. They left my car in the parking lot for five days and informed me that the oil filter was hanging off. I asked them how much oil I had lost and why it was in that condition. They responded that I didn't need to worry because I hadn’t lost much oil and that the oil filter was not tight enough.

 

Find a place for the chassis ground on the block.

 

Thank you for your help, that was clear. I’ve already figured out how to handle it. However, I would like to understand the potential damage that could occur if the overflow line were to melt like that. Is it possible for the engine to cause the melting, or could someone have done that intentionally?

 

This invoice from Long Block was replaced. I will upload my most recent invoice after the oil and filter change, and they ran some basic diagnostics.

 

Wow:
Such a troubled life on quite a young vehicle. Since it is still under full warranty, I can't see why/how they can refuse to work on it. No wonder Dodge/Stellantis' reputation is headed down the toilet.

Have you engaged Dodge customer service at the corporate level? I would contact the SRT folks and enlighten them to your situation, which they ought to be ashamed of.

Don

 

No, Don. I actually went with my lawyer, Lemon Layer. By any chance, do you know how I can contact them? Is there a phone number or email I can use to reach out?

 

Ok this is last invoice.

 

I can't make out where it "melted," but the engine wouldn't have done that.

 

 

Your dealer charges whatever hourly rate they want. On the estimate there are two rates 283 and 231/hr.

What is wrong with that picture.

 

That is a proposal; I paid 283 for an oil change, oil filter, and filter for the engine.

 

Casper:
Google is your friend.
Be aware that once you lawyer up, they will be harder to work with, and it will be your lawyer talking to their team of lawyers.

Re your pic, I don't see anything melted or damaged. The overflow tank does have a pressure relief that will allow excess pressure to vent as needed.

One has to wonder if the dealer who did the engine swap got screwed by Stellantis, as that could explain (but not justify) them brushing you off. The two words honor and accountability are becoming like hens teeth these days.

Don

 

Please see the attached below. Look good at it! For me, it looks like it was melted. (was it on purpose or not I don't know) .
After I cut it off, I drilled a hole in the reservoir's overflow line.

 

WOW that's pricey for an LOF. I got two LOFs policy for $140.00 ($70.00 each) at my local Dodge dealership.

 

That's Staten Island, NEW YORK, to you. By the way, Brooklyn is the same.

 

I must ask why you would consent to them replacing the air filter, especially for $$100+, on a vehicle with such low mileage? That was a 100% cash grab/screwing they gave you.

Remember that YOU get to authorize (or not) what work is done to your vehicle. If they inferred that your warranty would be affected if it was not replaced, they are lying scumbags!

Don

 

It was my first car, and I had never dealt with a dealer in my life. Now I'm learning the hard way.

 

I implore everyone who pays for a mopar branded part to check what you are getting. BProAuto seems to be what dealers are using in place of mopar stuff.
this is what my Jeep dealer did to my wife's jeep. Dealer put a mopar part number on the invoice yet put a cheap ass chinese filter (BproAuto) in it.

 

WOW

 

This all might be from shoddy workmanship from the previous engine R&R?

Dodge needs to make this right since it’s all under factory warranty.

 

Casper:
That is a strange situation for sure. Since you bought it new and drove it for a good while, it obviously came off of the assembly line correctly assembled. I just have to think that whatever happened came about when the new engine was being installed.

I can see what you mean about how it appears to be melted or otherwise closed off. This whole thing is just wrong on so many levels.

Re NYC and it's surroundings, I call them places I might visit, but you won't catch me living in a place that expensive.

Don

 

Hemi, I don’t know who to reach out to. I asked the lawyer to take the case to trial, but he refused. He only wanted $3,500 from Dodge for the lemon law service. After I hoped I had resolved the issues with the reservoir, I discovered another problem.

 

Here is the final invoice for their services and diagnostics regarding the filter problem I had.

 

Guys, any advice on where I can buy that gasket? ( sorry I don't know real name of that part)

 

I am pretty sure there are o-rings that seal it. Remove the connector and you should see the o-ring(s) I would hope Dodge has replacement o-rings as opposed to a new connector or hose.

 

My wife tells me to sell the car before it's too late, but letting go is tough. I need to know how to test the engine properly to ensure everything is good. That way, I will keep my hopes high,h and I will keep this girl, She is fantastic <3

 

Did you check the radiator side to see if it was glued shut? Not sure why anyone would have reason to remove the bleed line from the radiator to the overflow. Based on the other leak, I'm wondering if there is some sort of very small head gasket issue that is pressurizing the system?

 

I checked the radiator by the cap where the black overflow hose connects, and everything looks good. Now, could the closed overflow line create air pockets in the system?

 

Looking further the o-ring is inside that connector not on the line it connects to.
Dorman makes replacement connectors but not for Dodge. I would give them a call though to double check.

Dorman Products - 800-418

Heater Hose Connector 3/4 x 3/4

www.dormanproducts.com

That is the type of connector you need but I can't find just the connector anywhere but Dorman may help you.
Otherwise you need this part # 68563443AA which is the whole thing

 

Thank you! I will place the order in a few minutes. I will get the whole thing.