My dealer worked with me. They were unable to change, or cancel my order once it hit D1 status. I called Dodge CS also, and they confirmed that the dealer is locked out,, and no changes can be made by anyone. My dealer agreed to let the car hit his lot, and he would still re order when I wanted. Can't complain at all about how I was treated. They still gave me what I feel is a fair deal, and allowed me to get what I wanted.