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EyeSpy

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Discussion starter · #1 ·
I order the BeCool setup from GSM and spoke with Mitch at BeCool about everything. Great bunch of guys at BeCool and really took their time to talk to me and find the best scenario for what I was looking for. Mitch even said he might be able to work out a deal on a a direct ship instead of 1500 miles to CA and another 3000 back to me, so we'll see what happens.

Mitch also inquired about feedback from users who already have the BeCool products in their trucks. I told him I'd pass along any comments I see, but many of the posts I have read here and on DodgeTalk spoke highly of the radiators and what a huge difference they have made? Now I just have to wait till I get it, which Mitch told me one thing and GSM has told me another - I'm hoping I get it closer to what Mitch said than what I heard back from GSM, but any which way I should have it in the truck before it get too terribly hot out?

So, who else has one and what can I expect? How big of a difference, anything special? I also plan on changing out the AC condensor to a Silla one since the stocker is pretty banged up from 7 years of highway abuse (rocks, bugs, stones) - figure this should only increase the cooling of the AC and the radiator?
 
Be Cool

I was the first one Scott installed (GSM.) GSM has a lot of problems but they had Be Cool make this unit so it's very very good. I have a lot of mods and this is the best one bar none. '99 D have three TSBs regarding cooling. I drove 36k miles in 9 months and ran out of warranty. This is a very long story dealing with the stealership and DC. Anyway it's installed with a manual override as will as automatic operation. Scott said I had to go to a M1 for automatic operation. I not sure I believe him now. I was in 125* (normal overheat was about 100*) towing a boat and it stayed under 220*. The AC works better that's ever has. It gets warm when I come to a light and I flip the manual switch and it's magic. Cold as can be. DC added a electric fan in 2000 to help the cooling issues.
 
I just installed a Becool on the 12th of this month. I have to tell you I was disappointed in the fitment. I had to build some brackets to make everything fit and do some grinding. GSM said they forwarded my email along with the pics to Becool.

here are the pics. these are of the top mounts that wouldn't line up after seating the radiator with the rubber bushings on the bottom.

Hopefully for everybody else this is a isolated incedent

this is in a 2000 2wd 5.9

Bill
 

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Well, with every aftermarket product I have used, I have had to do some re-fitting, fabricating, etc. The BeCool was no different. I had to have the corners shaved off and re-welded, upper brackets moved, etc.

I have a 99D and towed a 6K travel trailer about 2000 miles across the country in 110 degree weather - and yeah temps around 210 (factory T-stat) the whole time.

If you don't work your D this hard you probably don't need it, but I've heard the stock system is weak and I didn't want to break down in Kansas with my 6 month old.

No regrets here! That and the tranny cooler saved us most probably.

Smash
 
bustabill said:
I just installed a Becool on the 12th of this month. I have to tell you I was disappointed in the fitment. I had to build some brackets to make everything fit and do some grinding. GSM said they forwarded my email along with the pics to Becool.

here are the pics. these are of the top mounts that wouldn't line up after seating the radiator with the rubber bushings on the bottom.

Hopefully for everybody else this is a isolated incedent

this is in a 2000 2wd 5.9

Bill
Bill, any pix of the finished and installed unit. I wonder how silimar my setup is to yours. I also have both additional coolers (oil/tranny.)

I do have to say, GSM certainly doesn't get a lot of praise around here. Makes me wonder how they succeed. Are we too picky? (yours doesn't fit at all, you should be picky at a minimum) or do we just expect something to fit and work.

The Becool website is pretty convincing about their product being a good one. Why buy it via GSM instead of direct? But if it's the same thing, then Becool certainly needs some work. From the photos you provided, it looks chinsy to me.

IndyDurango
 
Discussion starter · #6 ·
Well, so far I'm starting to become a little more worried? I had spoke with Mitch who had reassured me of the fitment, but with bustabill just putting his in and having these issues, I'm having bad vibes on this - since most of my mods end up like many others - with many problems? Maybe we'll have some good posts in the future? I hope?

Also, I forwarded the email to Mitch at BeCool as well? So no matter, he'll have gotten it and I made a point of him telling me it had all been worked out?
 
Indy, once I get some better looking brackets put in I'll post pics. The current brackets were done just to finish the job.

I don't have the additional coolers in the radiator (that was my scew up when ordering) I ended up bypassing the internal radiator tranny cooler and plumbing it directly to the external. The external will be replaced with a aftermarket that'll have a thermal bypass valve.

Currently have a Autometer tranny temp gauge and A pillar pod on order from Summit. I want to keep an eye on the tranny temps this summer. Especially here in Phoenix.

Bill
 
Discussion starter · #8 ·
Indy, to answer your question - GSM= $499 - Direct from Be Cool is $725 - big difference and Mitch couldn't say why?
 
Be Cool = Stay Cool

We installed my BeCool radiator and SPAL fans back in September/October. I purchased the kit from GSM in preparation for our relocation to Phoenix. So far, the engine stays cool under any conditions but will have more of an idea when the temps start to really rise in AZ.

I have to say, I was disappointed in the design quality as well. We had to build brackets to properly mount the AC and Tranny coolers and the raditor fits too low in the opening leaving a large gap at the top where the radiator mounts to the cross member. I was told by BeCool that we had received a pre-production version and that the problems were all resolved. Just in case, they asked us to provide pictures, measurements and details on what needed to be changed. We supplied the information, but it sounds like they didn't make any changes.

One other major problem was where to mount the temperature sending unit. The fittings supplied weren't the correct size to mount in the engine block or the intake manifold. I was given the choice of purchasing an M1 intake manifold, or purchasing the electronic sending unit. While an M1 is in my future, I didn't like spending all that $$$ on the radiator and getting halfway through and finding I have to spend more $$$ on the manifold.

I ended up purchasing the electronic sending unit, and I'm glad I did since it controls each fan individually. One spins up as the heat rises followed by the second fan when the heat gets high enough. It also ties in with the AC to come on when the air is engaged.

Overall I'm very happy with the product, but getting to this point wasn't easy or cheap.

Keep us posted on your decision.

Bill T
 
Discussion starter · #11 ·
Well, the responses I have gotten back from both GSM and BeCool have been somewhat positive, but still concerning.

GSM said that bustabill's issue was due to it being the last of the old style that didn't fit properly (my concern is apparently they didn't state that they knew of the issue and it wouldn't fit without some fabrication - so not 100% honest) and that it was an eBay purchase (like that has anything to do with it.)

I sent all to Mitch at BeCool and told him of my concerns. His wife had their baby on Sunday and, so he has the week off, but he called me and left a message to contact him via cell - which I thought was above and beyond. I'll work out the rest with him.

I did send something to Scott at GSM saying I refused to pay for labor for install of a "non-direct fit" item plus the price of the product and shipping if all isn't fixed or in working order on mine? too many problems reported. Brian responded and told me BeCool stands behind their products. Well, glad to see someone does.
 
Eyespy, my purchase was directly from GSM website. Between their inability to respond to some of my email questions before purchase, fitment issues that I wasn't informed of and this. I refuse to buy anything from GSM ever again. I was planning on purchasing the fan kit from them but I'll go another route.

A question for you. How long did they say it'd take for you to get your Becool? I asked them this because I was considering sending mine back and getting the one with the transmission cooler built in. I was told 4 to 5 weeks by Brian at GSM. I couldn't afford that much downtime. The Durango is my wifes for transporting our kids.
 
I don't understand. I have the 1st one and it fits perfect at the top. I'm not sure if Scott had to fab a bracket at the bottom. My top mount is on the inside of the cross member not the outside. I can't tell from the pictures if Bustabill's is different.

Good Luck. It's made a huge difference for me.

Kelly
 
Discussion starter · #14 ·
Bill, I'm only repeating what Brian told me on your radiator? Can vouch it's actually you as I used only the forum nicknames in the email I sent them and BeCool? I was told 4-6 for the radiator as well? :naughty:

I'm looking for it to make a huge difference as well and hope I get the same impact as you Kelly - I just don't want the pain of having to pay to make fabrication of something when I paid a price for a direct fit :wall:

I'll keep you posted as Mitch has been in contact with me and I'm hoping we can make sure this gets worked out? Afterall, GSM already has my money, so time to ensure I'm getting what I paid for, although I don't believe in having to go this route, hopefully it'll make things better for others down the road?
 
I have one, It had fitment issues and the A/C and tranny brackets were in the wrong location. They had to be cut off and relocated. I was told it's my fault because my truck is custom and not stock but that's just Scott never stepping up to the plate and taking responsiblity for his parts.
I also have a $700 oil pan that's now in the trash because it didn't fit and was not as claimed (8qt pan but only held 4 1/2qts.) Did he stand behind it? No, it's my fault, I have a custom truck!

Funny part after reading all these post is reading "mine was the last radiator with a fitment issue" I heard that before to.
 
Discussion starter · #16 ·
I was waiting for you to chime in on this? :) :clap:

Well, it was order it from Scott @ $625 with shipping or get it from BeCool and pay $725 without shipping? Either way, I'd be in communication with BeCool for any problems? I just have to hope I can get the fitment and AC bracket/mounting issues fixed and maybe - just maybe no one else will have these issues - at least no one with a '99 D?

Who knows Dave, maybe I'll be able to drop by, show off the gas door and the radiator and have a good story to tell?
 
I had to do some grinding to get the A/C condensor to fit. I included a pic to show you. Had no problems with the brackets they hang on.

Well the wife has told me that her temps have been staying cooler with new radiator and A/C seems to be working well. The real test will be in the next 2-3 months when we hit our blistering heat here in Phoenix

Good luck with the new radiator.

Bill
 

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Stop by anytime.
I just might have my truck by the time you get your radiator :p

I just got word my new oil pan is almost done and my new wheels have shown up. It's getting close and so is the Carlisle event
 
Heavy D said:
I have one, It had fitment issues and the A/C and tranny brackets were in the wrong location. They had to be cut off and relocated. I was told it's my fault because my truck is custom and not stock but that's just Scott never stepping up to the plate and taking responsiblity for his parts.
I also have a $700 oil pan that's now in the trash because it didn't fit and was not as claimed (8qt pan but only held 4 1/2qts.) Did he stand behind it? No, it's my fault, I have a custom truck!

Funny part after reading all these post is reading "mine was the last radiator with a fitment issue" I heard that before to.
How do you get an 8qt oil pan that only holds 4.5qts? Do tell because something there doesn't sound right.

IndyD
 
Heavy D said:
I was told it's my fault because my truck is custom and not stock but that's just Scott never stepping up to the plate and taking responsiblity for his parts.
That's the GSM (Gettin' Screwed Major) motto. It's always the customer's fault for wanting to customize their truck. No one at GSM is ever willing to raise their hand, admit a human screw up, and make it right. I've thought about the BeCool Radiator too, but after my personal screwing, and reading about the screwing of eveyone else, I can tell you for damn sure I ain't buying anything from GS Motorsports again. Not even sparkplugs!

Like the man said, when it comes time for another radiator, I'll buy an OEM one. I know they fit and I won't have to cut, fit and re-route everything else just to make it work. When I talked to Scott about these radiators a couple of years back, he told me the same thing, "It's a drop in direct replacement." Well now we know otherwise. I just wish the folks at BeCool knew that Scott was selling these things without customer support, or at least advising them of the fitment problems. If GSM looks bad that's only tossing more crap on a pile of crap. But it's a shame when his screw ups start affecting another company.

Life is too short to allow myself to be screwed again by Scott Quarantra and GSM.
 
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