Tim Kuniskis to the Rescue!
Boys I got two strokes of luck in the same day within a few minutes of each other. One I'm paying forward and the other all I can say is Holy shit!
On the other chain a couple months back I had a post how I put my order in with my dealer on 1/23 two days after the cutoff. I didn't know orders had been shut down until I started seeing articles the following days that orders had been closed. After tracking it in BG status for a few weeks it wasn't going anywhere and eventually just fell off and my dealer couldn't find it anymore.
After that, with the help of DDSRT0311, SpecOps Vet, SRTS5 and Rich! I started calling dealers to see if I could get ahead of the listings on Cargurus. Many of the dealers didn't have orders left that weren't' claimed, but one did and since it wasn't being built yet I could even spec it out to my liking and best of all, Bryan Cummins at John Heister CDJR in Lillington, 910-893-8088,
bryanc@hiesterautomotive.com,(credit to SpecOps Vet) was going to SELL IT TO ME AT MSRP. If you still want one GO GET IT FROM HIM!!
I can't tell you how excited I was finding one of these for MSRP. We had to go back and forth a few times to make sure we really could change the order and everything was a go. I was about to give them my $1k deposit and was more than happy to and then the unbelievable happened...
A couple days before when I saw the new article that came out saying Dodge was going to fulfill all remaining "Sold" orders I reached out to my dealer to see if mine counted since I had a VON and it was technically sold. Neither the dealer nor Dodge Customer service could help me. So I took my shot with Tim Kuniskis himself. I remember reading on these forums people having success with Tim K responding to their emails they had sent them in the past. I had to give try. I wrote an email that quickly told him how much myself and my two young boys love the Durango's I have had so far and gave my dealer some praise. I kept the message positive and then asked if he could help in getting my order through since they are fulfilling all sold orders now.
As luck would have it, as I'm talking to my Boss on the phone and Bryan is calling me on my cell to take my CC# for the deposit, out of nowhere I get this: (there's more)
"On Thu, Apr 15, 2021 at 2:14 PM Timothy Kuniskis <
tim.kuniskis@stellantis.com> wrote:
All Set -- see attached
TIM KUNISKIS
DODGE//SRT BRAND
I am speechless. I am no longer listening to my boss on the line, Bryan's phone call is just ringing and I have my mouth open in disbelief. (I have a killer deal on this thing with my original dealer, that's why I'm sticking with it).
I was just shocked. I took a little bit and then thought.. ok settle down, this very well could be his assistant just shooting this over to me. but it was still cool. Like my Mom taught me I sent him back a thank you message, thinking again it would go into the abyss.
At 8:05 pm he sends me back this: my original thank you is below his.
"How could I not... after growing up in this, your 2 boys are never going to settle for a "regular car" and Dodge will have 2 new customers in 14 or so years -- Enjoy
TIM KUNISKIS
DODGE//SRT BRAND
On Thu, Apr 15, 2021 at 3:48 PM wrote:
Wow! Thank you, sir. This is an amazing surprise. I really appreciate your help and going out of your way to make this happen. I read on the dodge forums that you have replied to others in the past. I had to take my shot and I'm glad I did.
I wish Dodge and yourself a great year. And keep the hits coming!
Tim
Proud owner of a great story and soon to be Hellcat!"
I took out my email address and last name in the correspondence.
This is just a different level of class. I know a lot of people are frustrated with what is going on with this process and I know I'm now just starting, but I can't imagine this method to have worked at any other automobile manufacturer. Timmy K is the freaking man. I also feel extremely lucky that the people on this forum are amazing and helpful. I would have never tried this or even gone down this path without the help of the forum.
Now someone go get that other DDHC from Bryan @ John Hiester. I need someone else to be on the torture train with me around the same time.
