So I got my D back from the dealership today. They replaced the telematics module box, and said that could have been the cause of the phones intermittently disconnecting from UConnect. I think the telematics module box is more to do with sending vehicle health data off board to the UConnect app on my phone, but hey, we'll see. I was also happy to receive a follow up call from Dodge Cares because Alison had escalated my case. They knew exactly what the dealership had done and we're calling to see if I agreed the problem was fixed. I said so far, so good, but too early to tell since it's an intermittent problem. But since he's a UConnect guy, I asked about why we don't have the ability to add up to 5 profiles. He said to his knowledge, any vehicle with UConnect 5shouldnbe able to add up to 5 profiles. I relayed that a couple guys on this forum can add multiple profiles, but most of us can't. He said he'll relay to his hardware and software teams and get back to me. So when he does, I'll pass on what he says.
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