My 2002 Durango's original PCM failed 6 months ago at around 210,000 miles, and I took it to my local Dodge Service Center where they diagnosed the issue and replaced it with a remanufactured PCM, then a month ago my check engine light came on again, and I took it back to them where they said it was a faulty PCM and replaced it with another refurbed PCM and told me that should fix it. The service manager said that they frequently go through multiple PCMs before they find a good one. The next day my Durango started stalling at idle which it never did before, and then the check engine came back on. I took it back to the service center again, and then they said it was the PCM again, and they kept my car for 2 weeks saying that they were waiting for the part to arrive and they said that the next 2 they received were bad before getting one and saying that should fix the issue. It is now 2 weeks later, my car won't start, and the Dodge Service Center won't answer or return my calls. I had it towed to a private mechanic, and they took a brief look at it and said they were pretty sure it was the PCM and I should take it back to Dodge since the PCM is still under warranty. I am thinking about just showing up at their office so they at least have to talk to me.
Does it make sense that I got so many bad PCMs from Dodge in a row? Or is it likely that maybe the problem is something else wrong that is making the PCMs go bad?
If anyone has any ideas of what it could be that might help me get the issue fixed I would appreciate any ideas. I really like my Durango and just want it running again.
Does it make sense that I got so many bad PCMs from Dodge in a row? Or is it likely that maybe the problem is something else wrong that is making the PCMs go bad?
If anyone has any ideas of what it could be that might help me get the issue fixed I would appreciate any ideas. I really like my Durango and just want it running again.