I have had it in the past where UConnect kind of locks up, the screen is working but can't change station etc. It usually fixes itself after a a little while. I also have the issue (Since I bought it new) where if Key Fob # 2 gets used it wipes out all the presets for Memory #1 which is annoying. However, yesterday, the screen locked up on the initial Dodge Logo, touchscreen unresponsive. Pulled over and shut off vehicle, opened a door and waited about 10 minutes and then the screen stayed 100% black (however there was a faint backlight) HVAC below appeared to be working still. Waited about an hour with it off and tried again, still black. Tried the different soft resets of Mute/Tuning no change. Finally pulled the fuse from under the passenger seat. Next time starting the Durango it came back to life but was kindof a mess, missing features, HVAC not working. Panicked a little bit. Turned off the Durango and re-started this time everything was back to normal. No changes or updates in a few years so not sure what on earth happened to this thing its usually been fairly reliable.