Got a notification there was an update for my 2014. I went to the website and downloaded the update. The update was going smooth until it got to unit 11the embedded air card. It failed "Sierra Wireless: bolo file install failed. Please remove USB stick to reset" and now the unit does not turn off or reboot. It continues to ask to insert the usb flash drive and goes through the cycles and fails again. I had to unplug the unit to avoid draining my battery. Has anyone else had this issue or found a solution?