climate control

Hey all - new guy to the forums here. I am having a weird issue with my 2014 Durango. The other day I noticed that the control knobs for the audio and climate controls are no longer working. I can adjust both via the command center's touchscreen but nothing happens when I turn any of the knobs...

I'm a proud owner of a 2014 Dodge Durango Limited (v6) She is nearly 3 months old and right about 3k miles... I've noticed on occasion (has happend 4 times now) when I remote start, then get in and drive for a few minutes that the climate control -- appears to be off? The first giveaway...