So recently bought my wife a 2019 R/T, and it came down to one the dealer had available at another location, or ordering from the factory with all the options we wanted. One of those options was the factory UConnect rear seat entertainment system. The dealer assured us they could add this after the sale, so we went with the already built one, which did have just about everything else we were looking for (though did settle on white paint instead of the Vice White).
Long story short, when we took the Durango in to have this installed, what we got back after 2 days was an aftermarket Audiovox system with less features, smaller screens, and attached to the headrests, not at all what we wanted or expected. It looks like something out of 2004 and doesn’t even have HDMI input, which one of the things we wanted to be able to do is hook up video games via HDMI on long trips.
Now, the question I have, if anyone knows, is it technically possible to install the factory system afterwards in a Durango that didn’t come from the factory with it? I realize that this likely involves swapping out the seats, wiring harnesses, etc. is it still technically possible? I’m trying to work with the dealer to get this worked out, but fully expect them to come back and say it can’t be done even though we financed it and they were emphatic that they COULD install this later, which affected our decision on doing a factory order.
Anyone have any experience with this type of thing?
Long story short, when we took the Durango in to have this installed, what we got back after 2 days was an aftermarket Audiovox system with less features, smaller screens, and attached to the headrests, not at all what we wanted or expected. It looks like something out of 2004 and doesn’t even have HDMI input, which one of the things we wanted to be able to do is hook up video games via HDMI on long trips.
Now, the question I have, if anyone knows, is it technically possible to install the factory system afterwards in a Durango that didn’t come from the factory with it? I realize that this likely involves swapping out the seats, wiring harnesses, etc. is it still technically possible? I’m trying to work with the dealer to get this worked out, but fully expect them to come back and say it can’t be done even though we financed it and they were emphatic that they COULD install this later, which affected our decision on doing a factory order.
Anyone have any experience with this type of thing?
