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2018 durango uconnect

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John B

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Discussion starter · #1 ·
2018 durango gt u connect screen blank except the backlit,functions work just blank screen notice looks like there's dripping behind the top of screen vehicle only has 29000 miles would it still be under warranty, I would really appreciate any help.
Thanks John
 
#2 ·
No warranty and known issue with the 2018s and early 2019s. You might want to dive into replacing the screen yourself or you can get a used or rebuilt radio from a 2020. Like Shingles, Dodge doesn't care.
 
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#3 ·
Contact Uconnect. It is a design fault. They replaced mine no charge (2018 Durango) two years ago. It is a known issue with a compound between the touch screen and the display melting. It creates a gap that causes false touches and the screen goes crazy.
 
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