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Rebuilt TIPM and Maximum Care Warranty

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#2 ·
Maxcare has no way of telling if you've changed parts on your car.

Your dealership might suspect that you've changed parts on your car. If they choose to report you to Mopar they won't get paid for providing fixes. So it doesn't make sense to turn you in. It would make more sense to just order a new TIPM if they suspect you've updated your TIPM and it's causing issues.

That or not get paid at all.
 
#5 ·
Don Fox said:
Why not let the dealer do the for $100, and you won't have to fool with it?


Don
Click to expand...
My experience with Maxcare was that Dodge was great and stood behind their dealers. However the dealers service centers were awful. Replacing a TIPM would take a month. Because of this little things that I could fix myself were easier to do myself. For me I'd rather do the work and fix something in a couple of hours than wait 3 weeks for the dealership to do the repair.

For big stuff Maxcare was great.
 
#6 ·
@ shadash:
I might agree on small things, but how much is the rebuilt TPIM gonna cost? Surely more than the $100 deductible?
The repair also comes with a warranty.

Don
 
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Discussion starter · #7 ·
Duh-rango said:
So I thought the pre-2014s suffered from bad SMD relays, not the +2014s so why change the TIPM?
Click to expand...
After poking around here it seems the problem continues after 2014 but it’s not as wide spread and no recall. I posted about it maybe a week ago. Was already in to dealer and even though the service rep confirmed it wouldnt start upon receipt from the tow truck, by the time the techs got to it several days later, it started for them so there was nothing to diagnose. Got it back and a week later it started in the morning, I drove to an appointment 1 mile away and when I got out of the appointment 30 mins later it would not start. Pretty sure it’s the fuel pump fuse relay since there we never any warning signs and even with power, I can’t here the fuel pump run with input the ignition in ACC or Run. Some people have been successful getting dodge to fix it but I think their fix if it acts up for them is just to have an external (outside the TIPM) fuse rely for the fuel pump. This is after they try and sell you a new fuel pump. The rebuilder I ordered from will take it back and you get most of your money back if the TIPM turn out not to be the issue. So I figured it was worth a shot

 
Discussion starter · #8 ·
Don Fox said:
Why not let the dealer do the for $100, and you won't have to fool with it?


Don
Click to expand...
They’ve already had it once before, two weeks ago and it started up fine by the time the techs got to it several days after towing it there. Plus they’re backed up about 1-2 weeks now and I need the vehicle so to drop $400 on a rebuilt TIPM it seems worth getting my vehicle running quicker. My tow coverage is outside the windows of coverage so I’d be out $150 for the tow plus the deductible. If this doesn’t work I’ll get it towed to the dealer as I won’t have much of a choice.
 
Discussion starter · #9 ·
shadash said:
My experience with Maxcare was that Dodge was great and stood behind their dealers. However the dealers service centers were awful. Replacing a TIPM would take a month. Because of this little things that I could fix myself were easier to do myself. For me I'd rather do the work and fix something in a couple of hours than wait 3 weeks for the dealership to do the repair.

For big stuff Maxcare was great.
Click to expand...
Bingo! I’ve had my AC compressor and my rear light track replaced under warranty which more then exceeded the cost of the warrant. Also had two key fobs replaced over the years. The program is great I just wish I could take it anywhere to fix it. The dealerships are always buried…
 
#10 ·
Don Fox said:
@ shadash:
I might agree on small things, but how much is the rebuilt TPIM gonna cost? Surely more than the $100 deductible?
The repair also comes with a warranty.

Don
Click to expand...
What's worth more to you? Time or money?

I like that Maxcare has a $100 deductible. But not having access to my car for 30 days just doesn't work.

I've got kids, grandparents, cousins, etc, etc. That all need rides. Waiting 30 days for the dealerships service center to make repairs just didn't work.
 
#11 ·
shadash:
Agreed that you must do what works for you.
Where are you that you can't get a car into the dealer for 30 days?

Don
 
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#13 ·
shadash:
Not quite sure how to take your comment, "It doesn't matter where I am", so I'll take the high road.
The thought was that someone near you might be able suggest a dealer they have had good luck with .
I have an excellent relationship with my dealer. It's not perfect, but far from many of the horror stories we have seen here.

Don
 
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#14 ·
Don Fox said:
shadash:
Not quite sure how to take your comment, "It doesn't matter where I am", so I'll take the high road.
The thought was that someone near you might be able suggest a dealer they have had good luck with .
I have an excellent relationship with my dealer. It's not perfect, but far from many of the horror stories we have seen here.

Don
Click to expand...
I've taken my car to 3 different Dodge dealerships service centers and they were awful in different ways. But they all also took roughly 30 days to address a maxcare claim.

I'm a parent with kids that need to go to sports, friends houses, etc. 30 days to address a Maxcare claim is ridiculous.

As I said before Dodge and Maxcare are very good. As soon as they received a claim they responded and addressed. The problem was the dealers service centers and having too much work.

I know it's not a fair comparison but I also have a stock Toyota Tacoma which apparently is a little rare. I've only had to take the Tacoma in to get worked on 2x but when I did I was in and out within 45 minutes. If it took longer they'd tell me when and at what time to come back (within 2-3 days) and my car would be fixed at exactly that time.

Put more simply the Dodge Dealer Service Centers made me feel like I was a PITA. Toyota Dealer Service Cernters made me feel like a customer.

I still really like my Durango. It looks amazing and the hemi is awesome.
 
#15 ·
shadash said:
I've taken my car to 3 different Dodge dealerships service centers and they were awful in different ways. But they all also took roughly 30 days to address a maxcare claim.

I'm a parent with kids that need to go to sports, friends houses, etc. 30 days to address a Maxcare claim is ridiculous.

As I said before Dodge and Maxcare are very good. As soon as they received a claim they responded and addressed. The problem was the dealers service centers and having too much work.

I know it's not a fair comparison but I also have a stock Toyota Tacoma which apparently is a little rare. I've only had to take the Tacoma in to get worked on 2x but when I did I was in and out within 45 minutes. If it took longer they'd tell me when and at what time to come back (within 2-3 days) and my car would be fixed at exactly that time.

Put more simply the Dodge Dealer Service Centers made me feel like I was a PITA. Toyota Dealer Service Cernters made me feel like a customer.

I still really like my Durango. It looks amazing and the hemi is awesome.
Click to expand...
Maybe @DodgeCares can provide you some assistance/guidance?
 
#17 ·
If you really want to have the full Dealer Service Center Experimce read through this link.


Take note about how the upper control arm was replaced by the dealer in post #70., specifically...

"- Upper control arm bushings were worn. Removed and replaced upper control arms."

Now read through this link...


And you wonder why I'm not keen on Dealer Service centers.
 
#18 ·
shadash said:
If you really want to have the full Dealer Service Center Experimce read through this link.


Take note about how the upper control arm was replaced by the dealer in post #70., specifically...

"- Upper control arm bushings were worn. Removed and replaced upper control arms."

Now read through this link...


And you wonder why I'm not keen on Dealer Service centers.
Click to expand...
Oh, also the dealer never submitted the worn ball joints under Maxcare (as they initially diagnosed as needed to be replaced)

So now I'm researching how to replace ball joints myself + evaluating different brands vs OEM. Looks like they're not specifically hard, just time consuming to install.
 
#20 ·
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