Yeah, so I just got the Durango back. They had it for about a week and a half. I had a slew of problems when it left then first time. Rough idle, check engine light, auto stall/stop didn’t work, keyless entry didn’t work, found a machine screw, and the rear seat headrests wouldn't drop. I googled the keyless entry thing and found an unplugged connector.
When I brought it back and listed the issues, they were super receptive and, as expected, fixed everything without hassle. Rough idle was cracked lower intake (presumably from then they removed it repairing an oil leak from when I brought it up originally), found where the screw went, and found a loose connector for the headrests.
I had a loaner the whole time, so that was nice. All in all, the Durango is back to 100% lol. Figured I would follow up and close out the thread.