So around the 250,000 mile check-up, the dealer felt the (twice replaced) water pump was leaking again, plus the radiator was also leaking. Got those replaced, now fast forward 3 more trips to Panama City Beach, and 23,xxx miles. During a recent oil change their inspection noticed both Front axle boots were torn. Called MaxCare, boom job approved. We were told they were ordered, and they would call us when they come in. A week go by, no call, so I decides to call. I was told they were not there. I wait 15 minutes, and call for parts, and try to buy a set. Parts guy said they have 3, but only 1 available, 2 on hold.
I'm patient, I wait 2 days later, and ask for my Service guy, and he put me on hold for a good 3 minutes, and comes back, and say, I am in luck, they just arrived that afternoon, when can I schedule. All said and done a week later and we pick up, and pay the MaxCare deductible. 3 days later we hear a "roaring sound" which picks up faster as we increase speed. I cannot see anything under the hood. I call dealer, and they have no advice. A week later, I spot a little oil/tranny spot in driveway, about the size of a golf ball. 2 days later the spot now is the size of a softball, and now I crawl under and where the spot is located, it's directly below where the (P) side axle go into the tranny. I call the dealer, and notify them, and was told they are 2 weeks behind for a inspection/diagnose. I schedule, for 3 days out, and this time the spot has gotten the size of a volleyball, oh yeah, and by the way the roaring has gotten worse. So, I think I found the roar under the hood, and I can see a ton of what looks like bearing rust, or dust from brushes in the alternator all over the front cooling fins on the alternator. The alternator pulley is wobbling, just a tiny bit.
We stop driving it and have USAA tow it in. This was Monday the 20th. So far the dealer has it, and I spoke with the main branch service manager about the axle work. Should I fork over another deductible for the axle leaking, and What about the alternator? How come they didn't notice this while replacing the water pump? I was told, they have 65 cars needing attention/diagnosed. They got hit all of a sudden with work, but during the summer they were slow, and now low staff. You may get ahead of some he said, we will try and get it in, "if" it's a re-work
. Uuuugh, good grief, I googled AWD suv axles, and some people say, both front, and back splines has to be in sync. This one is out of my scope.
I'm patient, I wait 2 days later, and ask for my Service guy, and he put me on hold for a good 3 minutes, and comes back, and say, I am in luck, they just arrived that afternoon, when can I schedule. All said and done a week later and we pick up, and pay the MaxCare deductible. 3 days later we hear a "roaring sound" which picks up faster as we increase speed. I cannot see anything under the hood. I call dealer, and they have no advice. A week later, I spot a little oil/tranny spot in driveway, about the size of a golf ball. 2 days later the spot now is the size of a softball, and now I crawl under and where the spot is located, it's directly below where the (P) side axle go into the tranny. I call the dealer, and notify them, and was told they are 2 weeks behind for a inspection/diagnose. I schedule, for 3 days out, and this time the spot has gotten the size of a volleyball, oh yeah, and by the way the roaring has gotten worse. So, I think I found the roar under the hood, and I can see a ton of what looks like bearing rust, or dust from brushes in the alternator all over the front cooling fins on the alternator. The alternator pulley is wobbling, just a tiny bit.
We stop driving it and have USAA tow it in. This was Monday the 20th. So far the dealer has it, and I spoke with the main branch service manager about the axle work. Should I fork over another deductible for the axle leaking, and What about the alternator? How come they didn't notice this while replacing the water pump? I was told, they have 65 cars needing attention/diagnosed. They got hit all of a sudden with work, but during the summer they were slow, and now low staff. You may get ahead of some he said, we will try and get it in, "if" it's a re-work
. Uuuugh, good grief, I googled AWD suv axles, and some people say, both front, and back splines has to be in sync. This one is out of my scope.
