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It doesn’t make sense to have an engine rattle with the loss of power and tech only found a bracket loose?
I’d believe in either engine knocking due to bad gas or clogged up cats but with the last the engine should also miss and throw codes. Also injectors clogged causing the rob of power, should also throw codes.

Where is the video op?
 
I'm confused by the title...rattle AFTER acceleration or coasting. Not sure how you lose power at that point???
If you were losing power during acceleration the dealer should be able to note that. Typically that type of problem would not just go away, but get progressively worse.
 
Discussion starter · #24 ·
Durangorsm, exactly it doesn’t make sense but this truck is doing just as I stated. I use gas from known stores not small shops. I tried to post video but I’m afraid it won’t allow us to hear it. I’ll try it. No codes, truck has only 18,700 miles. Now truck is also making a loud pop noise when coming to a stop, and second dealer said that was completely normal. I called Chrysler/Dodge Cares and the case manager assigned to me was was rude and told me to keep taking it back, that a case can’t be opened without having truck in the shop. She lied because another employee there gave me a case # 71540abc, when I pointed this out to her, she got mad and told me I’m not a tech, keep taking it back.
It seems Dodge has no respect for there customers.

Chase300, I know it doesn’t make sense. However you know exactly what wrong with your car, because it is your car. Same scenario here, I know this truck because I drive it daily the engine will rattle/vibrate at any given time while pressing gas/ and even just coasting along road. Both dealers are giving me run around and doing there job incorrectly. The truck has also turned off while running on my wife, lucky road was not cluttered with traffic. The truck did start back up however.
 
So what happens if you floor it from a stop to say 80 mph?
Do you have the rattle at full throttle? Does the engine continue to pull strong? Should pull harder as revs pass 4K to redline.
Is the issue more while cruising at a steady speed? or when coming to a stop?
The stall is worrisome. Has me thinking trans related...assuming engine is performing properly.
 
Discussion starter · #26 ·
Chase300, honestly I don’t drive truck that hard, the truck rattles at certain times, but when it does rattle and you push harder the noise gets louder getting louder then stops. You also feel it losing power, the rattle/vibration is what you feel. Sometimes I’ll be cruising , (not cruise control) and boom the rattle is going on, then goes away. The part that worries me, it that it did turn off while driving. This is wife’s daily driver, and she uses it daily. I would like to keep it but, Dodge so far has been very unprofessional. A co-worker said that he has a tech friend that works for Dodge. That tech told him that it was engine shifting to ECO MODE. However, the rattles still goes on whether eco mode is on or off. So I don’t know what the problem is.
Last but not least, now every time I come to a stop you can hear a loud pop noise coming from engine bottom area. Dealer said it was normal, that is why I’m asking because I never had a dodge and was wondering if this is all normal with these brand?
 
With the V6, I would occasionally get a knocking noise from engine but no loss of power. Just as you would get from pre-ignition from low octane or carbon buildup. It would happen under light acceleration in ECO mode. It would go away if you applied more or less throttle. I just assumed it was receiving an incorrect fuel/air mix under certain conditions. I have never experience a popping noise when coming to a stop. That sounds like a suspension issue.
 
I'd like to say, I'm not bashing Chrysler/Dodge or calling them out. I don't think they build defective cars to mess with consumers, I love this truck. I get lot of compliments, and it's a great vehicle and I'm happy with it. Thanks everyone for your response, the thing is the engine noise is louder. If I post video no one will be able to hear it. I believe that if nothing is loose, then something is wrong with engine. A problem that is slowly developing. This is not normal, I've had several new cars in the past and none made such noise. I'm bummed because this is my wife's daily driver and I really want my family to be safe, that is all.
Happens on my 2018 as well, a rattle for few seconds when lifting foot off the gas pedal but never bothered to report to the dealer as it will be hard to replicate since it happens randomly.
 
Mr G, thanks your reply is appreciated. I only add gas from big brand stores, such as HEB, Walmart, Shell. What did you do with Durango? The pop sound , dealer said it was completely normal.
I never addressed the knock in the Durango as it's only sporadic and goes away with a change in throttle position. I'm not particular with gas and currently fill at Valero, VP racing Fuels, Tesoro and occasionally at Costco. The pop you are experiencing is not normal. Could be suspension/brake/steering component issue. It sounds like something is binding/loading up on braking and then unloads when reaching a stop, hence the popping noise.
 
Discussion starter · #31 · (Edited)
I wish I would of recorded service advisor, he said something what you just said. He said two parts were colliding together when you come to stop. I really liked there customer service but I guess I won’t be taking truck there. I can’t trust them.
 
I wish I would of recorded service advisor, he said something what you just said. He said two parts were colliding together when you come to stop. I really liked there customer service but I guess I won’t be taking truck there. I can’t trust them.
I'm a little rusty but I was the Leadman for 3 years in the alignment shop for Chrysler's new car prep center in Southern California 40 years ago.
 
Chase300, honestly I don’t drive truck that hard, the truck rattles at certain times, but when it does rattle and you push harder the noise gets louder getting louder then stops. You also feel it losing power, the rattle/vibration is what you feel. Sometimes I’ll be cruising , (not cruise control) and boom the rattle is going on, then goes away. The part that worries me, it that it did turn off while driving. This is wife’s daily driver, and she uses it daily. I would like to keep it but, Dodge so far has been very unprofessional. A co-worker said that he has a tech friend that works for Dodge. That tech told him that it was engine shifting to ECO MODE. However, the rattles still goes on whether eco mode is on or off. So I don’t know what the problem is.
Last but not least, now every time I come to a stop you can hear a loud pop noise coming from engine bottom area. Dealer said it was normal, that is why I’m asking because I never had a dodge and was wondering if this is all normal with these brand?
I know you mentioned you have tried 89 octane, is the engine sounding like it's got marbles inside hitting each other when it happens ? It really sounds from your description that she could be pinging badly.
Do you have 93 octane available ? i know the 6 is supposed to run on 87 or 89, i dont remember. if you're close to empty just fill her up with 93 it won't hurt anything. The more 93 you run in the tank the best.Then see how she does with that octane as a test. I run 91 in mine, but i also have my own tune.

Since you're testing, put the vehicle on rhino ramps go underneath and hit your cats with your hands (make sure they're not hot) and see if you can hear them rattling. they should not make a single noise other than your hand hitting the metal. they should not rattle or sound weird inside.

I'd suggest you to buy some tools so you can make your own diagnostics and see some engine vitals as well.
I use this stuff with an Android table and also from my Android Phone

Mated with AlphaOBD and you can read codes and do some other stuff in your Durango as well.
 
Discussion starter · #34 ·
durangorsm , I’ve used 87, 89, even 93 octane rating but it don’t make any difference as far as that rattle noise.
Oh man, I’m not even mechanically inclined to do what you suggested. Maybe I’ll get a friend to check it out.
here is list of things now wrong with it.
1. Paddle shifters disengage after restarting vehicle. Even after disabling them through the radio. (Dealer wrote on service report that it was needing a new radio, but still waiting for it. They admi radio needs repair and wrote it on paper. )
2. Loud pop sound coming to a stop, per recommendations from members, I believe it’s got bad suspension.
3. Truck did turn off once, while running. I can’t prove that however, so it’s waste of time to even pursue anything.
Question: Is sport mode suppose to rev engine up real loud? On sport mode truck revs up loud before taking off as supposed to?

I’ll keep you posted but thanks, everyone for your time and effort.
 
Where do you live, maybe someone here lives close to and can have a look.
 
I wanted to reply to this post to give the OP and others a heads up, in regards to the “rattle” from said Pentastar. There is an issue from the factory with the roller rockers and lifters, but primarily rockers. The roller bearing is crap, which will tick all the time or under load, which later fails causing the lifter to get damaged and eventually the camshafts destroyed. Thus, the roller will not function correctly causing the valve to close prematurely. Under a load, if it’s bad, you will feel like you have a slight misfire. This seems to affect cylinders 1/3/5 first for some unknown reason. We had a 2016 v6 Limited. Cylinder 5 was the worst and exhaust roller rocker bearing rotated like an egg.

It’s probably lifter tap that you hear, which is the first sign. For the record, our Durango was maintained at the dealer from day one.

From what i was told at the dealer, and learned via the web, Dodge is now pushing all twelve exhaust lifters/rockers be changed. Previously they would only cover the rocker/lifter combo that was ticking. Which apparently are better quality parts. Lucky for us, we were at 70k miles and no warranty, which is exactly what Dodge would want. $1500 later it was fixed. They cut us a break because we only service at the dealer. However, the opposite cylinder head could be next. It was the last straw for problems with the Durango and we picked up our Honda Pilot last week. Electrical problems and engine issues, we’re done before sinking more into this leech. Granted, 90% of all our issues were under powertrain warranty, this was something we knew would get worse from here. Worse case scenario, the heads would eat themselves and goodbye engine.

There are more threads for this issue with Jeep owners, referred to as the Jeep Tick. That’s how I found the answer, because the Durango forums do not have the owner participation like the Jeep forums. It’s a known problem, they don’t want to fix it and will say “we can’t replicate it”. Thank god our camshaft wasn’t destroyed. We basically ate $1500 just to trade the bastard in. Please note i did love the Durango. The way it looks, interior space, amenities, etc. But the extra bling can’t make up for the inevitable engine failure.
We are currently out of state on vacation and my mother wanted to take her Durango. While i was driving through the mountains, i felt the “misfire” feeling and her husband looked at me...”please tell me that’s not how yours started”. Yes, it was. They have 80k on their 2016 v6 Limited.
Ironic how the first generation Pentastar has exhaust valve seat failures, requiring cylinder head replacement. Now they are seeing exhaust rocker/lifter failure.
 
Discussion starter · #39 ·
I dropped off our family truck, at another dealership. The service advisor was being completely rude about my complains. I even showed him a video of engine rattle, he said he couldn’t hear it. He even told me that they are not going to open engine, to check rocker arms, without an engine code? I know that it’s completely, frustrating to trade the rattle, but I would think the dealerships know of current problems with there the vehicles they service. For example: I deliver concrete, I know when it’s no longer good, it’s too dry etc.
 
The positive here is that you have plenty of warranty left. If there is an issue, it should worsen over time, and then they will have to acknowledge and repair it. Don't let the things you read on the internet stress you out. Drive it, enjoy it, and maintain it properly, and see what happens.

Don
 
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