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MNiceGuy

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Discussion starter · #1 · (Edited)
My other thread got long and wandered on and off topic. Consolidating that here and providing update.

PAST:

Around the 5000 mile mark on my new Durango R/T, I noticed a knocking sound, most obvious from the passenger wheel well, on cold starts (i.e. sitting 6+ hours)

It manifests like so:

1. Engine start, elevated but smooth, quiet idle
2. Idle lowers, engine still runs quiet and smooth
3. After 30-60 seconds, a knock can be heard and will get progressively louder
4. After 2-5 minutes of run time, the knock lessons and eventually cannot be heard.

Video of the noise in question:


The dealership kept my Durango for a week and my recollection is a little unclear but I believe they did hear something but deemed it the "Hemi Tick". The manifold bolts were fine. They could not tell me what the Hemi Tick was other than it affects a lot of Hemis. They are, after all "just noisy engines". Sounded alright to me so I went home and kept on keeping on.

Now, at the 8000 mile mark the sound is still present but has worsened both in intensity and duration. To give you an idea, I remote-started the Durango from across the street at home. The ticking sound, just like what you hear in the video above could be clearly heard from the other side of the street. Where it would diminish in a couple minutes before, it keeps going and going until I finally start driving. Once warm though, all is well. In fairness, it does not tick on every cold start. I would say 8 or 9 out of every 10 is average.

I brought the Durango back to the same dealership and told them exactly what I wrote above. I asked this time though that I be present when the Durango was cold-started the following morning. That morning, it was started in the company of the shop foreman, another tech, and myself. We all agreed we heard it and I was told by the foreman that it was not normal.

A few days later they said they felt it was piston slap and were looking to pinpoint the issue so they could determine which cylinder was at fault. I said that was fine with me.

This morning I received a message that they have not been able to reproduce the sound since the morning I was there.

I am at a loss. My car is cold-started every day; once in the garage and once in the middle of a large, uncovered parking lot. It can't be that the garage is amplifying the sound or doesn't do it after sitting out in the hot sun. As I mentioned above, for me, the sound happens most of the time.

Am I being snowballed? I am concerned that I really have a problem here and I am approaching a point where Dodge is going to deny any more "no fault found" claims. What's the next step?
 
I've heard the Hemi tick is from the MDS system....could make sense.
I hear the noise, but can't tell you if that is an issue or just a normal tolerance thing from manufacturing.

If something is failing it will get worse pretty quick...way before your powertrain warranty is up.
Dealer checked it, so would be in the system.
I'd move on unless it becomes much louder or changes sound levels/pitch.
 
Discussion starter · #3 ·
I called the dealership back yesterday afternoon and they said they in fact CAN reproduce the sound and need a few more opportunities to do so so they can track down the source. That news seems to conflict with what I received via text yesterday morning so who knows. I told them to do whatever they need to do.

I've heard the Hemi tick is from the MDS system....could make sense.
I hear the noise, but can't tell you if that is an issue or just a normal tolerance thing from manufacturing.

If something is failing it will get worse pretty quick...way before your powertrain warranty is up.
Dealer checked it, so would be in the system.
I'd move on unless it becomes much louder or changes sound levels/pitch.
"Hemi Tick" is a blanket term for any ticking or knocking sound coming from a 3rd Gen Hemi which cannot be immediately explained. On the different forums I've seen people swear it's caused by everything from injectors to piston slap to lifters to manifold bolts to loose radio knobs. Alright, I made that last one up.

It's hard to say what is going on here. I have a TV-show knowledge of engines and I am by no means a mechanic. To me, the ticking noise sounded bad at first and it has gotten noticeably worse in a short amount of miles and time. The dealership seems to think there is something abnormal going on but at the same time they can't seem to pinpoint it.

Actually, I've grown a little fond of the 15-year-old Subaru (a spare car) I've been driving back and forth to work.
 
"Hemi Tick" is a blanket term for any ticking or knocking sound coming from a 3rd Gen Hemi which cannot be immediately explained. On the different forums I've seen people swear it's caused by everything from injectors to piston slap to lifters to manifold bolts to loose radio knobs.
Add to that list push rod length. On my 04 ram I swapped out to a bigger cam and in the process swapped out to longer push rods. After that never had a sound from that engine ever again.
 
Discussion starter · #5 ·
Add to that list push rod length. On my 04 ram I swapped out to a bigger cam and in the process swapped out to longer push rods. After that never had a sound from that engine ever again.
Ah that's right. I believe there is something about people swapping in pushrods from the 6.4L to cure Hemi Tick? While we're at it I may as well throw in the magic oil/filter/additive solution that seems to be very popular advice from those who sell aforementioned products.

The reason I bring it up is I think sometimes this term is used in a way that the core problem doesn't get addressed. The first go around with my ticking Durango, my dealer called, after a week of dinking around, and said "Don't worry. It's a thing called Hemi Tick. All the Hemis do it. Pick it up any time". I said "Oh I've heard about that. What causes it?". The person on the phone said "Let me have someone call you back" and I never heard from them again.

I don't doubt that for whatever reason, the 3rd Gen Hemi is a 'loud' engine. I had a VW GTI that sounded like a diesel at idle. I appreciate that someone actually explained to me that I was hearing the sound of fuel injectors on direct-injection platform. It was not only characteristic of that particular engine, but any direct-injection application. Alternatively, I could have been told it's the "VW Clatter" and been sent on my way.

I think this is being dragged out now for one of two reasons:

  • They want to be able to say they put a tremendous amount of time/effort into identifying a problem but were not able to do so. This could result in Dodge intervening and telling me no more ticking/no-fault-found warranty claims.

  • They realize there is a problem but have no idea what it is.
 
The only way to know for sure if something is going bad is to do a complete teardown/inspection and mic the tolerances.
So.....makes sense for the dealer to just wait until there is a real performance issue before addressing.
 
Discussion starter · #7 ·
The only way to know for sure if something is going bad is to do a complete teardown/inspection and mic the tolerances.
So.....makes sense for the dealer to just wait until there is a real performance issue before addressing.
During one of the talks, it sounded to me like they were convinced there is something internally wrong with the engine but wanted to use a scope to isolate the location. I guess that makes sense because if as you say they need to dig into the engine they would probably want to know approximately where to start.

I did find a similar sort of thing on the Hellcat forum. Someone bought a new Hellcat and noticed a ticking/knocking sound. The dealership fumbled around with it for a bit but ultimately decided to go into the engine. If I recall correctly, they found a wrist pin was out of tolerance. I'm not saying that's what's wrong with my Durango but it was a situation where, according to the forum posts, there wasn't a performance impact but the unusual sound was enough to go on. Things might be different when you're an SRT customer though...
 
I have it on my new 2018 R/T also on cold start. I leased it to buy so if it blows up in the next 3 years I won't be buying it. Does seem to go away very quickly. Reminds me of some car's exhaust clicks after turning off the engine like something is contracting as it cools down. I love this thing to death so I won't be happy if it blows up. Just coming out of 4 years with a Grand Cherokee that was literally the most reliable vehicle I have ever owned in 25 years.
 
If you listen REALLY closely, does that sound have a varying rhythm or is it just me?

If it were piston slap I'd think the rhythm would have to be more or less constant, or as constant as an idle at 800-ish rpm can be.

One issue with early 5.7's that I seem to recall (10+ plus years ago) was timing-chain tensioners fracturing, then allowing the chain to flop around in there with more slack than it should have.

Revisions to the tensioner supposedly fixed everything, and I can't possibly imagine this is still happening... but is this sound coming from the timing chain area, the front of the engine sort of behind the main pulley?
 
Discussion starter · #10 ·
If you listen REALLY closely, does that sound have a varying rhythm or is it just me?

If it were piston slap I'd think the rhythm would have to be more or less constant, or as constant as an idle at 800-ish rpm can be.

One issue with early 5.7's that I seem to recall (10+ plus years ago) was timing-chain tensioners fracturing, then allowing the chain to flop around in there with more slack than it should have.

Revisions to the tensioner supposedly fixed everything, and I can't possibly imagine this is still happening... but is this sound coming from the timing chain area, the front of the engine sort of behind the main pulley?
I would describe the sound as having a regular tempo but an irregular beat. In other words, it sounds like the tick comes at the same point during the engine revolution but doesn't sound off on each revolution. Hopefully that makes sense.
 
Discussion starter · #11 · (Edited)
Minor Update:

As of this morning the Durango is still at the dealership. The last update I received (last week) was that they still cannot isolate the problem and need more time. Tomorrow will be 2-weeks since I dropped it off with this complaint. In total, this is the 22nd day my Durango has been in service (not including Sundays) since I purchased it new on April 19th this year.

Fun fact: Doing the math, my Durango has been in for service approximately 18% of the total number of days I've owned it. If you include Sundays where service was closed but the Durango was parked there, that number goes to 20%.
 
Minor Update:

As of this morning the Durango is still at the dealership. The last update I received (last week) was that they still cannot isolate the problem and need more time. Tomorrow will be 2-weeks since I dropped it off with this complaint. In total, this is the 22nd day my Durango has been in service (not including Sundays) since I purchased it new on April 19th this year.

Fun fact: Doing the math, my Durango has been in for service approximately 18% of the total number of days I've owned it. If you include Sundays where service was closed but the Durango was parked there, that number goes to 20%.
They will likely tell you they can't find an issue and it's "normal" that's what the first dealer I went to said anyway. Went to another and in a day they had fixed the manifold bolts. I still put money on that being the issue but they are overlooking it because of the low mileage.

I hope they prove me wrong and you get back in your ride asap!

Chris
 
They have locktite on them so they are not backing out.
Only way you're having a leak there is if the studs are broken.
A theory is poorly machined nuts, causing over torque of the studs during final assembly...though I'm pretty sure during assembly a machine is tightening the nuts to a set TQ.

If you want to dig into it, then you will want to remove the heat shield from the manifold first. Those are the studs that are typically broken.
From there you can hold tissue paper near the manifold and see if you see movement from a exhaust leak.

Again, IF you suspect the manifold is indeed leaking. Its a loud tick at cold start-up.
 
Discussion starter · #15 ·
Update:

I went to the dealership late yesterday afternoon. The mechanic was not around but I was able to speak for a while to an adviser. They found a loose (leaking condensation) clamp on the exhaust, tightened it, and felt it had resolved the issue. They were keeping the Durango a little longer to confirm. The band clamp in question is just in front of the flanges (cat-side) so that's actually a factory piece. Talking to the techs, I think they knew this was a Hail Mary and had nothing to do with the issue at hand.

I suggested that I drive the Durango home and test it myself in the morning and then return to the dealership with the result. The adviser agreed so I started up the Durango to leave and sure enough: ticking. I told the adviser and went home. This morning the ticking was there again. Faint but there. I returned to the dealership this morning and spoke with the adviser, shop foreman, another tech, and the service manager. We are all in agreement that there is something wrong that they are CERTAIN is NOT Hemi Tick. The problem is they cannot locate the origin of the sound. They asked me if I wanted them to start tearing the engine down with the hope that they would find the issue at some point along the way.

I was reluctant to do that so I suggested we leave it sit today, all day tomorrow, and then assemble Friday morning to test for the sound. There is no plan really beyond that. They suggested they might have to open a STAR case for it at that point.
 
Discussion starter · #16 ·
Final Update:

Despite the dealership's best efforts, they were no longer to replicate the ticking sound. I stopped in few times and can agree the sound was no longer present. That being said, we agreed it would be best to get the Durango back on the road and see what happens.

The only explanations I can think of is either it's an environmental thing (it's been cooler in the mornings and somewhat so in the afternoons) or it stopped happening because the Durango was just sitting there being started versus getting it on the open road.

Hopefully everything really is fine and life can go on.
 
It definitely sounds like something in the rotating assembly. It doesn’t sound like the valve train or the exhaust. An exhaust leak will have a consistent tick to it. Not intermittent like in the video. I would have let the dealer tear the engine apart if they were willing. As much as I don’t trust mechanics (do my own work) I would definitely let them deal with major engine issues under warranty. . I had a Chevy V6 spin a rod bearing at 33k miles. Had a warranty so they replaced the entire short block. It came in preassembled. They took the heads off old engine and put on new factory built short block. That may be an option for you and I would definitely ask them about it.

I bet if the idle was raised just a bit it would go away. At idle, there isn’t the load created while driving through the rpm range or even at a higher idle. If there’s any “slack” in the parts you will hear it.

My wife’s 2011 Silverado had piston slap but it only happened right when it started and didn’t continue. Even while idling. The sound was a bit different than in the video.

I can say one thing. Hemi’s do have a capacity to tick in the valve train. The lifters for the MDS system can cause quite a racket. Before buying the Durango we have now we test drove a couple. One of which ticked like crazy on start up! My wife looked at me concerned. The salesman didn’t really comment. I told her “It’s a Hemi. They can do it if they sit for a while”. I got in and revved it a few times. Sound went away and never came back while we drove it. I beleive what happens is the MDS lifters can bleed out while sitting and need a little time to pump back up when started and that’s what happened here. Overall I think the MDS lifters are just plain noisy at idle. My ‘09 RT Charger did it really bad when I didn’t use Pennzoil. It didn’t like Mobil or Amsoil. I usually like those oils but the Hemi did not!

Anyway, hope it all gets sorted for you!
 
Discussion starter · #18 · (Edited)
It definitely sounds like something in the rotating assembly. It doesn’t sound like the valve train or the exhaust. An exhaust leak will have a consistent tick to it. Not intermittent like in the video. I would have let the dealer tear the engine apart if they were willing. As much as I don’t trust mechanics (do my own work) I would definitely let them deal with major engine issues under warranty. . I had a Chevy V6 spin a rod bearing at 33k miles. Had a warranty so they replaced the entire short block. It came in preassembled. They took the heads off old engine and put on new factory built short block. That may be an option for you and I would definitely ask them about it.

I bet if the idle was raised just a bit it would go away. At idle, there isn’t the load created while driving through the rpm range or even at a higher idle. If there’s any “slack” in the parts you will hear it.

My wife’s 2011 Silverado had piston slap but it only happened right when it started and didn’t continue. Even while idling. The sound was a bit different than in the video.

I can say one thing. Hemi’s do have a capacity to tick in the valve train. The lifters for the MDS system can cause quite a racket. Before buying the Durango we have now we test drove a couple. One of which ticked like crazy on start up! My wife looked at me concerned. The salesman didn’t really comment. I told her “It’s a Hemi. They can do it if they sit for a while”. I got in and revved it a few times. Sound went away and never came back while we drove it. I beleive what happens is the MDS lifters can bleed out while sitting and need a little time to pump back up when started and that’s what happened here. Overall I think the MDS lifters are just plain noisy at idle. My ‘09 RT Charger did it really bad when I didn’t use Pennzoil. It didn’t like Mobil or Amsoil. I usually like those oils but the Hemi did not!

Anyway, hope it all gets sorted for you!
That's great info Builderweave. Thanks!

After the constant trouble with the Durango and the bad experiences with the dealers, my wife and I decided we were spending way too much of the little free time we have messing around with what was a rather expensive brand-new car. We traded it off over the weekend and while that turned out to be a very costly decision, we are relieved to put the experiences behind us. Too bad as I still am very fond of what the Durango had on offer.
 
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