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Thread: Order Status Codes

  1. #1
    Super Moderator tomk's Avatar
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    Order Status Codes

    You'll hear us talking about "order status" in the threads where people are getting excited about their newly-ordered D.. The order status codes give the state of the vehicle inside FCAs system, and can be gotten from Customer Service, your dealer, or places like jeepgarage if you have a certain membership level.

    Here's my rough translation of the status codes, which also gives some idea of the path from your dealer clicking the 'order' button to handing you the keys:

    B - Order preprocessing. Order has not yet been accepted. Many subcodes.

    C - Tentative Schedule. This is when the assembly plant becomes aware of the order

    D - Schedule (Firm order). VIN assigned. Plant ordering materials. Dealer has allocation available.
    D1 - Gateline Schedule. Plant has firm delivery schedule for all parts, the vehicle build time is known to within 2 days. Estimated delivery date usually assigned here.

    E - Frame. The body shop is welding up the sheetmetal

    F - Paint.

    G - Trim. This is really 'final assembly', the part where the vehicle is running down the 'assembly line'.

    I - Inspection.

    J - Build OK'd. Several subcodes are possible here, including
    JS - Storage. Vehicle is on hold. Could be due to an issue found in I, issues found with a part from the same batch than went into your vehicle, etc.

    KZ - Plant Release. Dealer is invoiced for the vehicle. Vehicle enters the shipping pipeline. Some of the interesting subcodes:
    KZL - Released, not shipped. getting staged and scheduled onto a railcar
    KZO - Delayed/received. Something went wrong.
    KZM - First rail departure. It's on a train!
    KZX - Delivered. It's at the dealer.
    Last edited by tomk; 05-27-2015 at 05:09 AM.
    boomer775 and Dig Doug like this.
    Be amazed at the friends
    You have here on your trip
    --
    14 JGC Deep Cherry Overland 5.7L
    07 JGC Red Rock Limited 5.7L
    And some past Durangos
    de W1PF

  2. #2
    Super Moderator tomk's Avatar
    Join Date
    Jun 2004
    Location
    Amherst, MA
    Posts
    10,863
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    16
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    992 times
    Vehicle
    2007 and 2014 5.7L Grand Cherokees
    If you're in Paint (F), you should be off the end of the line within 48 hours IIRC..
    Be amazed at the friends
    You have here on your trip
    --
    14 JGC Deep Cherry Overland 5.7L
    07 JGC Red Rock Limited 5.7L
    And some past Durangos
    de W1PF

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